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ChowNow Company Culture
ChowNow Culture
This score is derived from employee ratings & reviews4.0/5
ChowNow's Overall Culture is rated B
Top Rated Culture Dimensions
Professional Development
A+CEO Rating
A-Manager
B+Office Culture
B+Diversity
BChowNow CEO
Top 15%Top 15% of Similar Size Companies
Christopher Webb
80 /100
See More
Diversity at ChowNow
Top 25%Top 25% of Similar Size Companies
B
Diverse employees at ChowNow have rated Manager, Leadership, and CEO Rating as the highest categories they have scored
Women at ChowNow
Top 50%Top 50% of Similar Size Companies
C+
Women at ChowNow have rated Manager, Happiness, and Outlook as the highest categories they have scored
ChowNow eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies
Recommend to a Friend?
6
ChowNow employees are 6% more likely to recommend ChowNow as a great place to work
| 45% | Promoters |
|---|---|
| 16% | Passives |
| 39% | Detractors |
Working at ChowNow
Working at ChowNow is rated average by 60 employees, across various culture dimensions. ChowNow employees are most satisfied about Professional Development, CEO Rating, and Manager categories, putting ChowNow’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Los Angeles. See below in detail how working at ChowNow was rated by employees.
Overall Company Culture at ChowNow
B
Overall Company Culture at ChowNow is rated B
Last updated months ago
Top
30%
ChowNow ranks in the Top 30% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
ChowNow Employee Reviews
Out of 47 ChowNow employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping ChowNow improve their work culture.
| Positive Reviews | 77% |
|---|---|
| Constructive Feedback | 23% |
Positive Reviews From ChowNow Employees
- What did you like most about the interview process?They take hiring very serious and making sure all new team members have a chance to succeed.
- What makes you most happy at work?The team I get to work with.
- What is most positive about the culture and environment at your company?The diversity of the teams
Constructive Feedback From ChowNow Employees
- What's going wrong and how can it be improved?See other comments from above.
- What needs to change to make the company culture better?Leadership that values opinions of its lower level employees.
- What do your coworkers need to improve and how could you work together better?Be less about protecting their backs and be more cooperative.
ChowNow Company Information
ChowNow Company Overview
ChowNow provides restaurants with custom online ordering tools and white label restaurant apps.
ChowNow was founded in 2012 and its current CEO is Christopher Webb. Since its inception 14 years ago, ChowNow has grown to 140 employees.
ChowNow Mission, Vision & Values
ChowNow Mission & Values
At ChowNow we are driven by one purpose: to provide restaurants with the tools needed to compete in an increasingly technical world.
| Headquarter | 12181 Bluff Creek Drive Los Angeles, CA 90094 |
|---|---|
| Website | www.chownow.com |
| Founding Date | 2012 |
| Tel | 1-888-707-2469 |
| Company Status | Private |
| Jobs | jobs.lever.co/chownow |
| Social Sites |
ChowNow Competitors
ChowNow competitors include EatStreet, Grubhub, and DoorDash. ChowNow ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ChowNow compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
ChowNow Employees
ChowNow has 140 employees. 60 employees at ChowNow have reviewed ChowNow across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 60 ChowNow employees give their leadership a grade of B, or Top 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at ChowNow are pleased with their total compensation at ChowNow, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ChowNow are pleased with their team. 60 Participants grade the quality of their coworkers a B. The majority believe the meetings at ChowNow are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ChowNow believe the environment at ChowNow is positive. Most Participants believe the pace of work at ChowNow is comfortably fast. About 46% of the employees at ChowNow work 8 hours or less.
Overall, the employees at ChowNow are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
ChowNow employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at ChowNow report the work pace is comfortably fast
Work Pace
A Day in the Life
88% of ChowNow employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ChowNow employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
88% of ChowNow employees call their work environment positive
Environment
Joining ChowNow - Employee Onboarding
The prevailing opinion from employees about joining ChowNow is that the company was very prepared on their first day. ChowNow employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ChowNow KPIs and OKRs
At ChowNow 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ChowNow's KPIs and OKRs is essential for its success. Out of 3 ChowNow employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ChowNow CEO & Leadership
80 /100
ChowNow CEO Awards and Recognitions
Christopher’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Christopher Webb has won the Top 5% Rated CEO in 2016. ChowNow’s CEO is highly regarded especially by employees in the HR department, employees with 3 to 6 Years experience, and Male employees. However, employees with 6 to 10 Years experience, employees with the company for 2 to 5 Years, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to ChowNow’s competitors, Christopher Webb ranks right above Grubhub CEO Matt Maloney. Under Webb’s leadership, ChowNow employee respondents are most happy about their Professional Development and the company’s Manager. eNPS and Gender are two areas, according to respondents, where ChowNow could stand to see real improvement.
ChowNow Leadership
The ChowNow Executive Team is rated a “B” and led by CEO Christopher Webb, Senior Director of Sales Bill Mallek, and Vice President - Growth Marketing Neil Rongstad
Christopher Webb CEO / President
Christopher Webb serves as the CEO / President of ChowNow.
Bill Mallek Senior Director of Sales
Bill Mallek serves as the Senior Director of Sales of ChowNow.
Neil Rongstad Vice President - Growth Marketing
Neil Rongstad serves as the Vice President - Growth Marketing of ChowNow.
Nancy Vitug VP Engineering
Nancy Vitug serves as the VP Engineering of ChowNow.
Stuart Hathaway VP Finance
Stuart Hathaway serves as the VP Finance of ChowNow.
Eric Jaffe Co-founder and COO
Eric Jaffe serves as the Co-founder and COO of ChowNow. Eric started at ChowNow in November of 2010. Eric currently... read more
Mark Mullen Board Observer
Mark Mullen serves as the Board Observer of ChowNow. Mark started at ChowNow in August of 2012. Mark currently resides... read more
Margaret Czeisler Vice President, Brand Strategy & Marketing
Margaret Czeisler serves as the Vice President, Brand Strategy & Marketing of ChowNow. Margaret started at ChowNow in... read more
Ez Blaine Executive Creative Director
Ez Blaine serves as the Executive Creative Director of ChowNow.
ChowNow Salaries
How much does ChowNow pay?
How much do people at ChowNow get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ChowNow is $103,819, or $49 per hour, while the estimated median salary is $108,868, or $52 per hour.
At ChowNow, the highest paid job is a Director of Engineering at $162,283 annually and the lowest is a CS Rep at $42,609 annually. Average ChowNow salaries by department include: Sales at $212,769, Finance at $78,129, Design at $88,126, and HR at $86,905. Half of ChowNow salaries are above $108,868.
25 employees at ChowNow rank their Compensation in the Top 30% of similar sized companies (based on 80 ratings) while 25 employees at ChowNow rank their Perks And Benefits in the Top 30% of similar sized companies (based on 28 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $53k | $53k | 1st Percentile |
20th Percentile $85k | $85k | 20th Percentile |
40th Percentile $106k | $106k | 40th Percentile |
60th Percentile $169k | $169k | 60th Percentile |
80th Percentile $234k | $234k | 80th Percentile |
100th Percentile $307k | $307k | 100th Percentile |
$103,819*
Average Compensation
$108,868*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ChowNow Salaries by Department
Diversity & Inclusion at ChowNow
Diverse employees at ChowNow score the company 87/100 across various culture categories, placing ChowNow in the Top 25% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ChowNow across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ChowNow Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
ChowNow PTO
ChowNow's PTO and Vacation policy typically gives unlimited days off a year. ChowNow's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ChowNow Careers
ChowNow Jobs
No Recent Jobs found for ChowNow on Comparably
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Let ChowNow Know You Want To Work There
Overview of Candidates Interested in ChowNow on Comparably
Candidates By Department
All Industries | 42% | |
|---|---|---|
Design | 13% | |
Marketing | 8% | |
IT | 6% | |
Product | 6% | |
Other | 24% |
Candidates By Location
Los Angeles | 34% | |
|---|---|---|
San Francisco | 6% | |
New York City | 5% | |
Seattle | 3% | |
Boston | 3% | |
Other | 48% |
ChowNow Internship Program
Acquiring a position in ChowNow's Internship Program is generally somewhat difficult. Why intern at ChowNow? Employees are very happy at ChowNow and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. ChowNow employees say they’re rarely bored at work. Additionally, 33% have developed close friendships with their co-workers.
How difficult is it to get an internship at ChowNow?
Marketing
Very Difficult0%
Somewhat Difficult67%
Not Difficult0%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Marketing Interns
Frequently Asked Questions regarding ChowNow
What is ChowNow address?
ChowNow location is at 12181 Bluff Creek Drive
Who is the CEO of ChowNow?
ChowNow CEO is Christopher Webb, their score by employees is 80
What is ChowNow eNPS?
The eNPS for ChowNow is 6
What is the salary for DevOps in ChowNow?
DevOps average salary in the US is 146k
What are the salaries in the Product in ChowNow?
The average salaries for Product in ChowNow is 119k
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