CIENA CORPORATION Senior Customer Service Manager Salaries in Baltimore, MD | Comparably
Comparably
CIENA CORPORATION Claimed Company
Ciena is a networking systems, services, and software company. We're driven by a relentless pursuit of network innovation—enabling our customers to adapt within ever-changing environments to deliver richer, more connected experiences for their business and users. read more
EMPLOYEE
PARTICIPANTS
115
TOTAL
RATINGS
991
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CIENA CORPORATION Senior Customer Service Manager Salaries in Baltimore, MD

The average CIENA CORPORATION Senior Customer Service Manager in Baltimore, MD earns an estimated $84,727 annually, which includes an estimated base salary of $74,664 with a $10,064 bonus. CIENA CORPORATION's Senior Customer Service Manager compensation is $14,433 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at CIENA CORPORATION in Baltimore, MD can range from $35,000 - $160,000.

In Baltimore, MD, The Customer Support Department at CIENA CORPORATION earns null less on average than the null Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$84,727
Average Compensation
$74,664
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at CIENA CORPORATION

In Baltimore, MD, Senior Customer Service Managers earn $2,641 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$70k*
CS Rep
$45k*
* estimated salary

Compensation at CIENA CORPORATION by Department

In Baltimore, MD, The Customer Support Department averages $7,498 less than the Admin Department.

IT
$73,442 Avg. total comp.
+$15k
Admin
$66,095 Avg. total comp.
+$7k
Customer Support
$58,597 Avg. total comp.

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to CIENA CORPORATION reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to CIENA CORPORATION reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at CIENA CORPORATION Rate Their Compensation

The majority of Senior Customer Service Managers at CIENA CORPORATION believe they're compensated fairly. 100% of Senior Customer Service Managers at CIENA CORPORATION say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at CIENA CORPORATION

Do you believe you're paid fairly?
70% Yes
70
Does your company give annual bonuses?
100% Yes
100
Are you satisfied with your Benefits?
74% Yes
74

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Senior Customer Service Manager Salaries at Similar Size Companies in Baltimore, MD

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