Citizens Bank Employee Reviews
Out of 21 Citizens Bank employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Citizens Bank improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very experienced leadership team that is eager to share knowledge with you.
Ability to manage through headwinds in industry and market.
They listen to me. They are very open to sharing ideas and working for resolution when something isnt working.
What does the leadership team need to get better at?
There aren't any Leadership reviews of Citizens Bank yet.
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What is the best part about your compensation package?
Depends on the position but some pay is low, some is high
Benefits good part of job
health insurance was the best
The benefits package is okay
Why do you feel undervalued and what would make you feel better about your compensation?
Salary frozen for 3+ years. Bonus reduced every year. All the while the company continues to grown top and bottom line numbers, and continues to make acquisitions.
They seem to base pay on years of service and not on quality of work.
What are some of the best things about your team?
Knowing that I am not alone in what I deal with
What do your coworkers need to improve and how could you work together better?
Coworkers just follow instructions and do what are told by Sr. Leadership. Not a fault of co-workers, but a reflection of the poor leadership. Strong "Command and Control" approach to management.
My coworkers are helpful, bright, accurate and their teaching methods are effective.
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of Citizens Bank yet.
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What needs to change to make the company culture better?
Pay attention to every level
Their needs to be more monetary incentives, team building activities, and holiday parties.
What did you like most about the interview process?
Interviewers were polite and seemed genuine.
Honest conversation about the challenges ahead.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Citizens Bank yet.
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What makes you most happy at work?
There aren't any Outlook reviews of Citizens Bank yet.
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What's going wrong and how can it be improved?
Management does not have a "People First" mentality. They achieve success, at any cost, on the backs of the employees, then freeze their pay for multiple years, while the company grows revenues and profits.
There aren’t any competitive options for our customers.
I would like to be able to work remotely
What do you like best about your company?
There aren't any Outlook reviews of Citizens Bank yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Citizens Bank yet.
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