Citizens Bank Employee Reviews | Comparably
EMPLOYEE
PARTICIPANTS
31
TOTAL
RATINGS
371

Citizens Bank Employee Reviews

Out of 28 Citizens Bank employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Citizens Bank improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Citizens Bank yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Salary frozen for 3+ years. Bonus reduced every year. All the while the company continues to grown top and bottom line numbers, and continues to make acquisitions.

They seem to base pay on years of service and not on quality of work.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Longer-range thinking and broader roles so that strategic thinking can occur deeper in the organization.

Posted a month ago

Coworkers just follow instructions and do what are told by Sr. Leadership. Not a fault of co-workers, but a reflection of the poor leadership. Strong "Command and Control" approach to management.

My coworkers are helpful, bright, accurate and their teaching methods are effective.

What needs to change to make the company culture better?

Environment Reviews

Less politics. More diversity in management.

Posted a month ago

Pay attention to every level

Their needs to be more monetary incentives, team building activities, and holiday parties.

What would you improve about your company's interview process?

Interviews Reviews

More interviews with relevant parties. Right now, everything is very top-down.

Posted a month ago

What's going wrong and how can it be improved?

Outlook Reviews

Management does not have a "People First" mentality. They achieve success, at any cost, on the backs of the employees, then freeze their pay for multiple years, while the company grows revenues and profits.

There aren’t any competitive options for our customers.

I would like to be able to work remotely

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Citizens Bank yet.
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Review Sentiment at Citizens Bank

52
52%
48
48%
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