Claire's Stores Employee Reviews
Out of 104 Claire's Stores employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Claire's Stores improve their work culture. The Product team, with 83% positive reviews, reports the best experience at Claire's Stores compared to all other departments at the company. The Sales team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Bad management stressful I changed careers because of my experience with them.
Review from Sales Dept
What do you like best about the leadership team?
I enjoy our comradery and most of my coworkers work ethic
Easy to talk to and be around
Review from Sales Dept
It feels like we're a little family
Ive not met with anyone other than the SM and ASM. Except when my boss is having a panic attack and starts micromanaging i like my bosses. We have a friendly relationship. Theyre good people.
They are always at the store pickkng up slack
What does the leadership team need to get better at?
Actively listening to employees, taking feedback on board since we are on the ground and know what’s happening, visit store un announced so you can see the reality not what managers what you to see. Actually pretend to care about your employees would be nicer that actually not caring and showing
Beings leaders jokng hoin hin
Being professional and compassionate about others
Review from Sales Dept
A better understanding of who is the boss. I was told that we all are management which is not a great approach when everyone thinks they are the leader.
Review from Sales Dept
Working together while working with everyone
Review from Product Dept
What is the best part about your compensation package?
Health care, pto, career improvement and great discounts
I am part time and get a large employee discount compared to most companies
Paid time off was a nice one to have if you were full time.
Review from Sales Dept
I get paid a decent hourly wage
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Why don’t you ask the employees what benefits would suit them instead of just assumin
I make less than the starting wahe at Walmart. Im the second longest employee at my location (first being SM). Im one of two who has stuck. One of the main reasons we have such a turnover is because they simply won't pay more. Its simply not competitive with other jobs.
The district manager of our region
Being paid more would help
because they rather hire a bunch of people to give everybody about 9 hours a week to not give anybody benefits.
Review from Sales Dept
What are some of the best things about your team?
my team was amazing and i did my best when i got there to help boost morale but everyone wanted to quit and was burned out and defeated
Nice people, enjoy working with them
Reliability. If theyre on ghe schedule, unless something major happens, they will be there.
Almost nothing because they are selfish
We work together very well
What do your coworkers need to improve and how could you work together better?
Not their fault company makes them react the way they are treated.
Review from Sales Dept
Get together and talk out our problems
Review from Sales Dept
What is most positive about the culture and environment at your company?
Customers are generally the most positive part of my day, even the ones who cuss me out for not piercing their 2 hour old infants because anything is better than dealing with a RM who's not stepped foot in a store in 10 freaking years barking orders at me
We are like wonderland for kids aged 2-16. Seeing their excitement makes me happy. Imagine being surrounded by that. You could be having the worst day personally and then one kid comes in being goofy and you just have to smile. Then theres the adult customers that ive talked to who seek me out..,
We maintain the positive atmosphere in the store
I cannot think of anything I am a past employee I left.
Review from Sales Dept
my coworkers are the best, only the ones that work at this store
Review from Sales Dept
What needs to change to make the company culture better?
More accountability from the top not blaming the low paid workers, we can only do what we can with then tools we are sent. Why haven’t hours been cut from the top when head office often make mistakes, get deliveries wrong, send small amounts of product ou
A more efficient district manager
Hire people who actually know how to do their job and that can handle customer service.
What did you like most about the interview process?
Online so could access easy
The questions are easy understandable ones
My boss had also worked at After thoughts decares ago so she knew i knew my stuff. So the conversation was more like chatting with another retail worker
The manager was easy to talk to
Nothing difficult they have high turnover
Review from Sales Dept
What would you improve about your company's interview process?
Actually explain the job description
Actually interview and properly train people
What makes you most happy at work?
Making others smile and helping them where and how ever i can
Costumers are typically pretty enjoyable and kind, and fun to work with.
My customers. I have customers who seek me out just to have a chat.
Seeing the customers happy with their purchases
We get to use the companies item to promote them
What's going wrong and how can it be improved?
Always complaints about the price and how small the prices are on the items it’s like you know it’s too expensive so made the price small. It’s way out of teens price
Treating all people with respect on all areas.
Review from Sales Dept
i wish i got paid more, 11 dollars an hour to be a key holder is not fair
Review from Sales Dept
We don't have a lot of staff, so a lot of times people have to work alone.
Review from Sales Dept
Stop promoting people just because they've been with the company for a few years and actually promote people with the qualities needed to run a business.
What do you like best about your company?
The culture with the clients we serve.
Review from Sales Dept
What would you most like to see improved at your company?
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