
It was very interactive process
The challenging questions and the obviously high standards
They gave me puzzles to do
They are desperate for employees. As long as you know basic excel skills you are in.
Interview essentially came down to how well you could handle being berated.
When you hire someone for a position, that's the position. Don't disguise it as "you'd be a better fit over here" and force the move just because you're short staffed in customer service. Hire people who actually want to work in customer service!