CloudFactory Culture | Comparably
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CloudFactory Claimed Company
CloudFactory, a distributed workforce company, automates business processes involving large volumes of data entry, collection or processing. read more
EMPLOYEE
PARTICIPANTS
90
TOTAL
RATINGS
840

CloudFactory Company Culture

CloudFactory Culture

This score is derived from employee ratings & reviews
3.8/5
CloudFactory's Overall Culture is rated B-

Top Rated Culture Dimensions

CloudFactory CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Mark Sears CloudFactory's CEO
Mark Sears
84 /100

Diversity at CloudFactory

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at CloudFactory have rated CEO Rating, Team, and Work Culture as the highest categories they have scored

Women at CloudFactory

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at CloudFactory have rated Work Culture, CEO Rating, and Executive Team as the highest categories they have scored

CloudFactory eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

47

CloudFactory employees are 47% more likely to recommend CloudFactory as a great place to work

64%Promoters
19%Passives
17%Detractors

Working at CloudFactory

Working at CloudFactory is rated average by 90 employees, across various culture dimensions. CloudFactory employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting CloudFactory’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Burlington, NC. See below in detail how working at CloudFactory was rated by employees.

Overall Company Culture at CloudFactory

B-

Overall Company Culture at CloudFactory is rated B-

Last updated months ago

Top
40%

CloudFactory ranks in the Top 40% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

CloudFactory Employee Reviews

Out of 38 CloudFactory employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping CloudFactory improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From CloudFactory Employees

  • What did you like most about the interview process?
    They were kind asked general questions which made me feel welcomed other that threatened
  • What makes you most happy at work?
    The way I do transcription jobs, helps me to be a quick learner
  • What are some of the best things about your team?
    It's good with a lot of teamwork and the way they look forward in making everyone understand

Constructive Feedback From CloudFactory Employees

  • What do your coworkers need to improve and how could you work together better?
    I am a one-woman army in US but am part of a very capable global team. What we need is investment in tools to help automate and streamline some manual processes.

CloudFactory Company Information

CloudFactory Company Overview

CloudFactory, a distributed workforce company, automates business processes involving large volumes of data entry, collection or processing.

CloudFactory was founded in 2010 and its current CEO is Mark Sears. Since its inception 16 years ago, CloudFactory has grown to 40 employees.

CloudFactory Mission, Vision & Values

CloudFactory Mission & Values

To help 1 million people in developing nations to digitally work their way out of poverty and become leaders in their communities.

Headquarter201 W Main Street
Durham, NC 27701
United States of America
Websitecloudfactory.com
Founding Date2010
Tel(495) 744-0491
Company StatusPrivate
Jobswww.cloudfactory.com/careers
Social Sites

CloudFactory Competitors

CloudFactory competitors include TaskUs, Scale, Support.com, and CrowdFlower Inc.. CloudFactory ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how CloudFactory compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TaskUs' Logo
    TaskUs
    4.9/5
  2. #2
    Scale's Logo
    Scale
    4.3/5
  3. #3
    CloudFactory's Logo
    CloudFactory
    3.8/5
  4. #4
    Support.com's Logo
    Support.com
    3.7/5
  5. #5
    CrowdFlower Inc. Logo
    CrowdFlower Inc.
    3.5/5

CloudFactory Employees

CloudFactory has 40 employees. 90 employees at CloudFactory have reviewed CloudFactory across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 90 CloudFactory employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CloudFactory are pleased with their total compensation at CloudFactory, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CloudFactory are extremely happy with their team. 90 Participants grade the quality of their coworkers a B. The majority believe the meetings at CloudFactory are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CloudFactory believe the environment at CloudFactory is positive. Most Participants believe the pace of work at CloudFactory is comfortably fast. About 62% of the employees at CloudFactory work 8 hours or less.

Overall, the employees at CloudFactory are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
CloudFactory employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at CloudFactory report the work pace is comfortably fast
Work Pace
A Day in the Life
89% of CloudFactory employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CloudFactory employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of CloudFactory employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
CloudFactory employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
88% of CloudFactory employees call their work environment positive
Environment

Joining CloudFactory - Employee Onboarding

The prevailing opinion from employees about joining CloudFactory is that the company was somewhat prepared on their first day. CloudFactory employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CloudFactory KPIs and OKRs

At CloudFactory 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CloudFactory's KPIs and OKRs is essential for its success. Out of 6 CloudFactory employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes83%
No17%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

CloudFactory CEO & Leadership

CloudFactory CEO - Mark Sears

Mark Sears CloudFactory's CEO
84 /100

CloudFactory’s CEO Mark Sears started in this role in 2010. Mark’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Burlington, NC. CloudFactory’s CEO is highly regarded especially by Caucasian employees, Female employees, and employees with 3 to 6 Years experience. However, employees with the company for 2 to 5 Years, employees with Over 10 Years experience, and Male employees have a less favorable view of the CEO and believe there is room for improvement. Compared to CloudFactory’s competitors, Mark Sears ranks right above Scale CEO Rory O’Driscoll. Under Sears’s leadership, CloudFactory employee respondents are most happy about their Environment and the company’s Executive Team. Diversity and Professional Development are two areas, according to respondents, where CloudFactory could stand to see real improvement.

CloudFactory Leadership

The CloudFactory Executive Team is rated a “B” and led by CEO Mark Sears, Chief Revenue Officer Mike Riegel, and Vice President, Marketing & Strategy Keisha McKenzie

  • Mark Sears  CEO / President

    Mark Sears CEO / President

    Mark Sears serves as the CEO / President of CloudFactory.

  • Mike Riegel Chief Revenue Officer

    Mike Riegel serves as the Chief Revenue Officer of CloudFactory.. Mike started at CloudFactory. in July of 2017. Mike... read more

  • Keisha McKenzie Vice President, Marketing & Strategy

    Keisha McKenzie serves as the Vice President, Marketing & Strategy of CloudFactory.. Keisha started at CloudFactory. in... read more

  • Damian Rochman Vice President Of Products

    Damian Rochman serves as the Vice President Of Products of CloudFactory.. Damian started at CloudFactory. in April of... read more

  • Paul Christianson Vice President, Client Success

    Paul Christianson serves as the Vice President, Client Success of CloudFactory.. Paul started at CloudFactory. in March... read more

  • Cary Smith Chief Financial Officer

    Cary Smith serves as the Chief Financial Officer of CloudFactory.. Cary started at CloudFactory. in July of 2013. Cary... read more

  • Lisbi Abraham Chief Delivery Officer

    Lisbi Abraham serves as the Chief Delivery Officer of CloudFactory.

  • Derek Edwards Vice President of Global Sales

    Derek Edwards serves as the Vice President of Global Sales of CloudFactory.

Diversity & Inclusion at CloudFactory

Diverse employees at CloudFactory score the company 65/100 across various culture categories, placing CloudFactory in the Bottom 25% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CloudFactory across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 50/100
Tenure - 2 to 5 Years
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

CloudFactory Perks & Benefits

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Office Perks

  • Free Food
  • Unique Office Space

CloudFactory PTO

CloudFactory's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. CloudFactory's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo17%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CloudFactory Careers

CloudFactory Jobs

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Overview of Candidates Interested in CloudFactory on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Durham
100%

Frequently Asked Questions regarding CloudFactory

What is CloudFactory address?

CloudFactory location is at 201 W Main Street

Who is the CEO of CloudFactory?

CloudFactory CEO is Mark Sears, their score by employees is 84

What is CloudFactory eNPS?

The eNPS for CloudFactory is 47

How many employees work in CloudFactory?

CloudFactory has 40 employees

Who are CloudFactory competitors?

CloudFactory main competitors are TaskUs, Scale, Support.com, CrowdFlower Inc.

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