42
NPS Score
VS
CloudFactory Claimed Company
- EMPLOYEE
PARTICIPANTS - 90
- TOTAL
RATINGS
Support.com Claimed Company
- EMPLOYEE
PARTICIPANTS - 46
- TOTAL
RATINGS
CloudFactory vs Support.com
Compare CloudFactory versus Support.com for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 90 employees and customers of CloudFactory and 46 employees and customers of Support.com.
CloudFactory
CloudFactory's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CloudFactory.
Support.com
Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.
4/5
Product Quality
3.2/5
3.5/5
Pricing
3.3/5
4/5
Customer Service
3.2/5
| 50% | Promoters |
|---|---|
| 42% | Passive |
| 8% | Detractors |
Net Promoter Score
Winner by 30
12
NPS Score
| 56% | Promoters |
|---|---|
| 0% | Passive |
| 44% | Detractors |
See how CloudFactory compares to its competitors
See how Support.com compares to its competitors
Working at CloudFactory vs Working at Support.com
84 / 100
CEO Rating
Winner by 24%
60 / 100
CEO Rating
CloudFactory
CloudFactory doesn't have enough ratings to calculate the Team Culture Ratings.
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Support.com
Employees at Support.com rate their CEO, Lance Rosenzweig, 60/100. This score is 24% lower than the scores of CloudFactory's CEO, Mark Sears. Employees in the Operations and Customer Support departments rate Lance Rosenzweig the highest.