Cold Stone Creamery Leadership Employee Reviews | Comparably
Cold Stone Creamery offers the Ultimate Ice Cream Experience. read more
EMPLOYEE
PARTICIPANTS
78
TOTAL
RATINGS
527

Cold Stone Creamery Leadership Employee Reviews

What do you like best about the leadership team?

They are hard working people

They are good at what they are doing

we all worked together during the long hours

Review from Sales Dept

They we nice most of the time and gave us tips on how to earn more tips.

Communication is good and the team listens even if it takes a while to make a change.

Review from Sales Dept

They are friendly and willing to work with you to the best of their ability

Review from Sales Dept

They listen to your opinion

Review from Sales Dept

What does the leadership team need to get better at?

Everyone needs to work on open communication. The lack of empathy for the workers is insane.

Cleaning blenders in between uses and washing their hands after going potty or taking the trash out and digging through it especially my manager

leading, communication, and letting employees call off

not being biased towards certain workers and not being easily influunced

Everything. This whole management team is clueless when it comes to properly operating this franchise. I wish that corporate would step in when franchises get to this point because it looks very hopeless as an employee.

The management is too focused on selling the same thing rather than trying new things. Employees aren't treated the best.

Review from Sales Dept

Communication with staff about issues

BOTTOM
35%

Leadership Scores are rated in the Bottom 35% of similar size companies on Comparably

Rated Cold Stone Creamery Leadership the Highest

  • Department - Sales
    +2%
  • Gender - Female
    -8%

Rated Cold Stone Creamery Leadership the Lowest

  • Ethnicity - Caucasian
    -16%
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