Cold Stone Creamery Employee Reviews
Out of 70 Cold Stone Creamery employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Cold Stone Creamery improve their work culture.
What does the leadership team need to get better at?
Everyone needs to work on open communication. The lack of empathy for the workers is insane.
Cleaning blenders in between uses and washing their hands after going potty or taking the trash out and digging through it especially my manager
leading, communication, and letting employees call off
not being biased towards certain workers and not being easily influunced
Everything. This whole management team is clueless when it comes to properly operating this franchise. I wish that corporate would step in when franchises get to this point because it looks very hopeless as an employee.
Why do you feel undervalued and what would make you feel better about your compensation?
They should try and compensate over used staff
more benefits for working there, like I work there for 5 hours and all I get is a free like it, like bro
being respected as a worker
the manager was very rude
Review from Sales Dept
There are no benefits offered for full time employment, no bonuses and I have never received any sort of raise from minimum wage in 2 years.
What do your coworkers need to improve and how could you work together better?
Cleaning the store better, especially the lobby
What needs to change to make the company culture better?
They should try and do the right things
What would you improve about your company's interview process?
They should always pick more experience people
not a fun place to work at
Review from Sales Dept
What's going wrong and how can it be improved?
The management complained to their employees a lot.
Everything feels wrong about this franchise of Cold Stone Creamery. I have been to other stores where operations seem to flow effortlessly, and I know that is due to effective and efficient management.
The management is way too controlling.
Review from Sales Dept
Nothing is going wrong, business seems fine
What would you most like to see improved at your company?
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