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CommerceHub Claimed Company
Cloud-based e-commerce merchandising, demand generation and order fulfillment platform for retailers and brands read more
CommerceHub Company Culture
CommerceHub Culture
This score is derived from employee ratings & reviews2.5/5
CommerceHub's Overall Culture is rated D
Top Rated Culture Dimensions
Perks & Benefits
CManager
CDiversity
C-Environment
C-Team
D+CommerceHub CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Bryan Dove
54 /100
See More
Diversity at CommerceHub
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Diverse employees at CommerceHub have rated Perks And Benefits, Environment, and CEO Rating as the highest categories they have scored
Women at CommerceHub
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCommerceHub eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-58
CommerceHub employees are -58% more likely to recommend CommerceHub as a great place to work
| 21% | Promoters |
|---|---|
| 0% | Passives |
| 79% | Detractors |
Working at CommerceHub
Working at CommerceHub is rated below average by 19 employees, across various culture dimensions. CommerceHub employees rate Perks And Benefits highest among all categories, and think that Leadership and Happiness have the most room for improvement, putting CommerceHub’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Pittsfield, MA. See below in detail how working at CommerceHub was rated by employees.
Overall Company Culture at CommerceHub
D
Overall Company Culture at CommerceHub is rated D
Last updated months ago
Bottom
15%
CommerceHub ranks in the Bottom 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
CommerceHub Employee Reviews
Out of 17 CommerceHub employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping CommerceHub improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
Positive Reviews From CommerceHub Employees
- What did you like most about the interview process?Recruiters are top notch at this company.
- What did you like most about the interview process?Thoughtful discussions that went beyond standard interview and gave a better sense of the actual culture
- What makes you most happy at work?Remote work is nice to have. Excellent technical support from IT.
Constructive Feedback From CommerceHub Employees
- What would you improve about your company's interview process?Speak english, and maybe do an interview in person.
- What needs to change to make the company culture better?Words should be followed by actions. New strategy need to be trickled down to every department, not only senior level. Take employee feedback seriously.
CommerceHub Company Information
CommerceHub Company Overview
Cloud-based e-commerce merchandising, demand generation and order fulfillment platform for retailers and brands
CommerceHub Mission, Vision & Values
CommerceHub Mission Statement
CommerceHub is a distributed commerce network that helps retailers and brands expand product assortments, promote and sell on the marketplaces and channels that perform and offer rapid, on-time customer delivery.
CommerceHub Vision Statement
We build the network that connects you to the products you want, now.
CommerceHub Values
- Treat everyone with respect and empathy. Always.
- Customer outcomes over company goals
- Persistent optimism about the future
- Choose courage over comfort
- Embrace the power of "yet"
- Bias for speed and quality
- Hire and develop the best
- Taking smart risks is a superpower. Blame is its kryptonite.
- Default to transparency
- Everyone sweeps the floors
Sustainability and Corporate Social Responsibility at CommerceHub
CommerceHub is remote-first. We reduce our carbon footprint by decreasing car travel and energy for powering enterprise buildings.
We believe in giving back and that’s why we built it into the DNA of our company right from the start more than 20 years ago. We actively participate in community outreach and educational programs and sponsor employee volunteer activities with paid Volunteer Time Off.
| Headquarter | 800 Troy Schenectady Rd Latham, NY 12110 United States of America |
|---|---|
| Website | www.commercehub.com |
| Founding Date | 1997 |
| Tel | (518)810-0700 |
| Company Status | Private |
| Social Sites |
CommerceHub Competitors
CommerceHub competitors include ChannelAdvisor, Bigcommerce, Symphony Commerce, and Magento. CommerceHub ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how CommerceHub compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CommerceHub Employees
19 employees at CommerceHub have reviewed CommerceHub across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 19 CommerceHub employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CommerceHub are mostly dissatisfied with their total compensation at CommerceHub, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CommerceHub are not very pleased with their team. 19 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at CommerceHub are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CommerceHub believe the environment at CommerceHub is negative. Most Participants believe the pace of work at CommerceHub is extremely fast. About 60% of the employees at CommerceHub work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CommerceHub are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining CommerceHub - Employee Onboarding
The prevailing opinion from Comparably users in Pittsfield, MA about their company is that it was prepared on their first day. Pittsfield, MA employees concluded that their overall onboarding experience was positive. 54% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CommerceHub KPIs and OKRs
Employees’ understanding of CommerceHub's KPIs and OKRs is essential for its success. Out of 2 CommerceHub employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CommerceHub CEO & Leadership
CommerceHub CEO - Bryan Dove
54 /100
CommerceHub’s CEO Bryan Dove started in this role in 2021. Bryan’s approval rate is lower compared to CEOs at similar sized companies, putting Bryan in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Pittsfield, MA. Bryan Dove’s employees rank CommerceHub in the Bottom 45% for Perks And Benefits, in the Bottom 40% for Manager, and in the Bottom 30% for Environment. Dove is generally unpopular with CommerceHub employees, but ranks especially low with Caucasian employees. However, employees in the Finance department have a slightly more favorable view of the CEO. When compared to CommerceHub’s competitors, Bryan Dove ranks below both Bigcommerce CEO Brent Bellm and Symphony Commerce CEO Ken Fine.
CommerceHub Leadership
The CommerceHub Executive Team is rated a “D” and led by CEO Bryan Dove, CFO Michael Trimarchi, and SVP Corporate Development Michael Nelsen
Bryan Dove CEO / President
A product creator with an adeptness for leading highly successful teams, Bryan brings his passion for innovation,... read more
Michael Trimarchi serves as the CFO of CommerceHub. Michael started at CommerceHub in Aug of 2018. Michael currently... read more
Michael Nelsen SVP Corporate Development
Michael Nelsen serves as the SVP Corporate Development of CommerceHub.
Tom Barone Chief Revenue Officer
Tom Barone serves as the Chief Commercial Officer of CommerceHub. Tom started at CommerceHub in August of 2018. Tom... read more
Erik Morton SVP Strategy
Erik Morton serves as the SVP Strategy of CommerceHub. Erik started at CommerceHub in December of 2018. Erik currently... read more
Charles Bealke VP, Client Success
Charles Bealke serves as the VP, Client Success of CommerceHub. Charles started at CommerceHub in August of 2014.... read more
Mark Grilli Chief Marketing Officer
Mark Grilli serves as the Chief Marketing Officer of CommerceHub.
Adam Denenberg CTO
Adam Denenberg serves as the CTO of CommerceHub.
Blaine Nielsen SVP Customer Success
Blaine Nielsen serves as the SVP Customer Success of CommerceHub.
CommerceHub Salaries
How much does CommerceHub pay?
How much do people at CommerceHub get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CommerceHub is $115,648, or $55 per hour, while the estimated median salary is $120,658, or $58 per hour.
At CommerceHub, the highest paid job is a General Counsel at $276,777 annually and the lowest is an Admin Assistant at $43,507 annually. Average CommerceHub salaries by department include: Legal at $276,777, IT at $97,848, Sales at $213,117, and Admin at $52,996. Half of CommerceHub salaries are above $120,658.
13 employees at CommerceHub rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 42 ratings) while 13 employees at CommerceHub rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 16 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
20th Percentile $93k | $93k | 20th Percentile |
40th Percentile $115k | $115k | 40th Percentile |
60th Percentile $194k | $194k | 60th Percentile |
80th Percentile $270k | $270k | 80th Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$115,648*
Average Compensation
$120,658*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CommerceHub Salaries by Department
Diversity & Inclusion at CommerceHub
Diverse employees at CommerceHub score the company 65/100 across various culture categories, placing CommerceHub in the Bottom 30% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CommerceHub across various culture dimensions.
CommerceHub is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Ranked Culture the Highest
Ranked Culture the Lowest
CommerceHub Perks & Benefits
At CommerceHub, remote first is all about helping you do your best work. We believe work is not about any one place. Rather, it’s about our employees and the impact they make. With remote work, one size does not fit all. That’s why we offer support for each team member’s unique situation and needs and provide flexibility if those needs change. We also know that face-time is valuable and are committed to investing in in-person opportunities whenever possible.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
CommerceHub PTO
CommerceHub's PTO and Vacation policy typically gives 20-30 days off a year. CommerceHub's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
CommerceHub Careers
CommerceHub Jobs
No Recent Jobs found for CommerceHub on Comparably
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Overview of Candidates Interested in CommerceHub on Comparably
Candidates By Department
All Industries | 60% | |
|---|---|---|
Engineering | 20% | |
Product | 20% |
Candidates By Location
Albany | 60% | |
|---|---|---|
Akron | 20% | |
Mount Holly | 20% |
Frequently Asked Questions regarding CommerceHub
What is CommerceHub address?
CommerceHub location is at 800 Troy Schenectady Rd
Who is the CEO of CommerceHub?
CommerceHub CEO is Bryan Dove, their score by employees is 54
What is CommerceHub eNPS?
The eNPS for CommerceHub is -58
What is the salary for IT Manager in CommerceHub?
IT Manager average salary in the US is 104k
What are the salaries in the HR in CommerceHub?
The average salaries for HR in CommerceHub is 91k
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