Convoso KPIs and OKRs | Comparably
Convoso Claimed Company
#1 all-in-one contact center software fully-equipped with intuitive inbound, outbound, and blended functionality with a gamification twist. read more
EMPLOYEE
PARTICIPANTS
49
TOTAL
RATINGS
498
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Convoso KPIs and OKRs

At Convoso 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Convoso's KPIs and OKRs is essential for its success. Out of 5 Convoso employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes75%
No25%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Convoso is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Convoso employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes0%
No100%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week20%
Once a month40%
Once a quarter20%
Once a year0%
Never20%
How often do you get valuable feedback on how to improve at work?
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