86
out of 100
We always work with passion for our guests to discover the most beautiful destinations in the world, offering them the opportunity to explore new territories and learn about the different cultures present in the five continents, with the utmost respect for their identity. read more
Costa Cruise Lines Competitors
Costa Cruise Lines competitors include Royal Caribbean International and Belmond Ltd.. Costa Cruise Lines ranks 1st in Employee Net Promoter Score on Comparably vs its competitors. See below how Costa Cruise Lines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
1st
Customer Service
3rd
See Costa Cruise Lines Culture vs Competitors:
- 1st
Royal Caribbean International84 / 100 - 2ndCosta Cruise Lines71 / 100
- 3rd
Belmond Ltd.70 / 100
CEO Ratings Comparison
Costa Cruise Lines' CEO Score Ranks 2nd
3 Employees at Costa Cruise Lines rate a 80 out of 100, which ranks them 2nd below Royal Caribbean International's CEO,Michael Bayley. Last rating was months ago.
- 1st
Michael BayleyRoyal Caribbean International254 Employees at Royal Caribbean International rate Michael Bayley a 86 out of 100, which ranks them 1st out of Costa Cruise Lines' competitors. Last rating was 2 months ago.
- 3rd
Roeland VosBelmond Ltd.79out of 10018 Employees at Belmond Ltd. rate Roeland Vos a 79 out of 100, which ranks them 3rd out of Costa Cruise Lines' competitors. Last rating was months ago.
Product Quality Score Comparison
Costa Cruise Lines Ranks 3rd in Product Quality Score
3 Customers rate Costa Cruise Lines' Product Quality Score a 3/5, which ranks it 3rd against its competitors, below Royal Caribbean International.
NPS Comparison
Costa Cruise Lines Ranks 2nd in Net Promoter Score
3 Customers rate Costa Cruise Lines' Net Promoter Score a 34, which ranks it 2nd against its competitors, below Royal Caribbean International. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Costa Cruise Lines to a friend?”.
Pricing Score Comparison
Costa Cruise Lines Ranks 1st in Pricing Score
2 Customers rate Costa Cruise Lines' Pricing Score a 4.7/5, which ranks it 1st against its competitors.
Customer Service Comparison
Costa Cruise Lines Ranks 3rd in Customer Service
2 Customers rate Costa Cruise Lines' Customer Service a 2.5/5, which ranks it 3rd against its competitors, below Belmond Ltd..
Overall Culture Score Comparison
Costa Cruise Lines Ranks 2nd in Overall Culture Score
6 Employees rate Costa Cruise Lines' Overall Culture a 71/100, which ranks it 2nd against its competitors, below Royal Caribbean International. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Costa Cruise Lines Ranks 1st in Employee Net Promoter Score
5 Employees rate Costa Cruise Lines' Employee Net Promoter Score a 60, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Costa Cruise Lines to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Costa Cruise Lines
Anonymously rate my experience at Costa Cruise LinesDiversity Score Comparison
Not Enough Ratings To Rank Costa Cruise Lines
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