Cox Communications Employee Reviews
Out of 115 Cox Communications employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Cox Communications improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Cox Communications compared to all other departments at the company. The Operations team offered the most constructive feedback, with 0% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Because I was a long term employee, a lot of the leadership we all basically started together. So I had a lot of long term bond with a lot of them. I was treated fairly well.
the leadership teams at Cox hive a very high EQ and are not rank consicous
I have much respect for my individual leader and her willingness to support her team.
Most leaders are very approachable.
Family oriented. Strong culture with employee and customer focus.
Review from Operations Dept
What does the leadership team need to get better at?
Employee compensation and fair treatment
What is the best part about your compensation package?
Shift differential and the overtime and holiday pay
Review from Customer Support Dept
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Compensation and the bonuses are great.
Salary, bonuses, and benefits are great!
Generous 401K match and PTO policy
Why do you feel undervalued and what would make you feel better about your compensation?
Higher pay for work completed
What are some of the best things about your team?
My team is always willing to help and do not pass the buck onto another coworker
Review from Customer Support Dept
Most of us work well together and because I was a long tenor employee I grew with a lot of our team professionally an personally.
everyone deeply cares about each other's success and they lift each other up
Everyone works together to get the job done.
The individual contributors and managers work together well.
What do your coworkers need to improve and how could you work together better?
Better management and less ai
What is most positive about the culture and environment at your company?
Working together as a team and helping each other.
Everyone is focused on enjoying and appreciating each other
There's is so much positivity and shameless self promotion, that is almost unbelievable that anything is wrong.
Team members are fun to work with.
Team meetings and sales chats!
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Cox Communications yet.
Be the first to contribute a review.
What did you like most about the interview process?
The supervisor that interviewed me, hired me and gave me the opportunity to have this career. I will always be in debt to him.
Had the opportunity to meet several stakeholders
They secured my position right away
Review from Customer Support Dept
panel style and situations help to elaborate and explain
The panel interview process with team
What would you improve about your company's interview process?
Make it move faster. It took 5 months to get through the process
What makes you most happy at work?
Being able to do my job in peace and with confidence. Knowing that I can get supplies, support and any type of assistance when needed.
We are involved in the community
Review from Operations Dept
My team that I work directly with.
We are a family, and the family looks after one another-- day in and day out.
Review from Operations Dept
Very good company to work with
What's going wrong and how can it be improved?
Low morale and unclear department goals.
What do you like best about your company?
The compensation is what I like best.
The eye towards the future
What would you most like to see improved at your company?
Cross functional communication