Crabtree & Evelyn Competitors | Comparably
The Crabtree & Evelyn product range comprises fragrances, bath and shower gels, soaps, home spa products, body lotions, & hand creams read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
71

Crabtree & Evelyn Competitors

Crabtree & Evelyn competitors include Burt's Bees, Bath & Body Works, The Body Shop, L'Occitane International and Thymes. Crabtree & Evelyn ranks 1st in Employee Net Promoter Score on Comparably vs its competitors. See below how Crabtree & Evelyn compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
4th

See Crabtree & Evelyn Culture vs Competitors:

Crabtree & Evelyn Competitors
RankCompanyScore
1Burt's Bees81
2Crabtree & Evelyn76
3Bath & Body Works71
4The Body Shop60
5L'Occitane International48
Product Quality Score Comparison

Crabtree & Evelyn Ranks 1st in Product Quality Score

53 Customers rate Crabtree & Evelyn's Product Quality Score a 4.5/5, which ranks it 1st against its competitors.

  1. 1st
    Crabtree & Evelyn
    4.5 / 5
  2. 2nd
    Burt's Bees
    4.3 / 5
  3. 3rd
    Bath & Body Works
    4.1 / 5
  4. 4th
    L'Occitane International
    4.1 / 5
  5. 5th
    The Body Shop
    3.9 / 5
Product Quality Score Comparison
RankCompany Score
1Crabtree & Evelyn90
2Burt's Bees87
3Bath & Body Works83
4L'Occitane International82
5The Body Shop78
NPS Comparison

Crabtree & Evelyn Ranks 2nd in Net Promoter Score

68 Customers rate Crabtree & Evelyn's Net Promoter Score a 51, which ranks it 2nd against its competitors, below L'Occitane International. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Crabtree & Evelyn to a friend?”.

  1. 1st
    L'Occitane International
    60
  2. 2nd
    Crabtree & Evelyn
    51
  3. 3rd
    Burt's Bees
    44
  4. 4th
    Bath & Body Works
    38
  5. 5th
    The Body Shop
    14
NPS Comparison
RankCompany Score
1L'Occitane International60
2Crabtree & Evelyn51
3Burt's Bees44
4Bath & Body Works38
5The Body Shop14
Pricing Score Comparison

Crabtree & Evelyn Ranks 2nd in Pricing Score

49 Customers rate Crabtree & Evelyn's Pricing Score a 4/5, which ranks it 2nd against its competitors, below Burt's Bees.

  1. 1st
    Burt's Bees
    4 / 5
  2. 2nd
    Crabtree & Evelyn
    4 / 5
  3. 3rd
    L'Occitane International
    3.8 / 5
  4. 4th
    Bath & Body Works
    3.8 / 5
  5. 5th
    The Body Shop
    3.6 / 5
Pricing Score Comparison
RankCompany Score
1Burt's Bees80
2Crabtree & Evelyn80
3L'Occitane International77
4Bath & Body Works76
5The Body Shop72
Customer Service Comparison

Crabtree & Evelyn Ranks 4th in Customer Service

48 Customers rate Crabtree & Evelyn's Customer Service a 3.9/5, which ranks it 4th against its competitors, below Bath & Body Works.

  1. 1st
    L'Occitane International
    4.1 / 5
  2. 2nd
    Burt's Bees
    4 / 5
  3. 3rd
    Bath & Body Works
    4 / 5
  4. 4th
    Crabtree & Evelyn
    3.9 / 5
  5. 5th
    The Body Shop
    3.7 / 5
Customer Service Comparison
RankCompany Score
1L'Occitane International82
2Burt's Bees81
3Bath & Body Works80
4Crabtree & Evelyn79
5The Body Shop74
Overall Culture Score Comparison

Crabtree & Evelyn Ranks 2nd in Overall Culture Score

7 Employees rate Crabtree & Evelyn's Overall Culture a 76/100, which ranks it 2nd against its competitors, below Burt's Bees. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Burt's Bees
    81 / 100
  2. 2nd
    Crabtree & Evelyn
    76 / 100
  3. 3rd
    Bath & Body Works
    71 / 100
  4. 4th
    The Body Shop
    60 / 100
  5. 5th
    L'Occitane International
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1Burt's Bees81
2Crabtree & Evelyn76
3Bath & Body Works71
4The Body Shop60
5L'Occitane International48
eNPS Comparison

Crabtree & Evelyn Ranks 1st in Employee Net Promoter Score

5 Employees rate Crabtree & Evelyn's Employee Net Promoter Score a 60, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Crabtree & Evelyn to a friend?”.

  1. 1st
    Crabtree & Evelyn
    60
  2. 2nd
    Burt's Bees
    40
  3. 3rd
    Bath & Body Works
    2
  4. 4th
    The Body Shop
    -14
eNPS Comparison
RankCompany eNPS
1Crabtree & Evelyn60
2Burt's Bees40
3Bath & Body Works2
4The Body Shop-14
Gender Score Comparison
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Diversity Score Comparison
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