HR or Marketing?Claim Your Free Employer Account
Credit Acceptance Claimed Company
Credit Acceptance (NASDAQ: CACC) is a 1,300+ employee, Michigan-based indirect finance company with 2013 operating revenues of $682M. read more
Credit Acceptance Company Culture
Credit Acceptance Culture
This score is derived from employee ratings & reviews4.3/5
Credit Acceptance's Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Manager
A+Executive Team
ALeadership
AMeetings
ACredit Acceptance CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Brett .A Roberts
81 /100
See More
Diversity at Credit Acceptance
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Credit Acceptance
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCredit Acceptance eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
11
Credit Acceptance employees are 11% more likely to recommend Credit Acceptance as a great place to work
| 50% | Promoters |
|---|---|
| 11% | Passives |
| 39% | Detractors |
Working at Credit Acceptance
Working at Credit Acceptance is rated highly by 20 employees, across various culture dimensions. Credit Acceptance employees are most satisfied about CEO Rating, Manager, and Executive Team categories, putting Credit Acceptance’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Flint, MI. See below in detail how working at Credit Acceptance was rated by employees.
Overall Company Culture at Credit Acceptance
A-
Overall Company Culture at Credit Acceptance is rated A-
Last updated months ago
Top
15%
Credit Acceptance ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCredit Acceptance Employee Reviews
Out of 23 Credit Acceptance employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Credit Acceptance improve their work culture.
| Positive Reviews | 95% |
|---|---|
| Constructive Feedback | 5% |
Positive Reviews From Credit Acceptance Employees
- What makes you most happy at work?the ability to help customers
- What are some of the best things about your team?Our manager is proficient and informative
- What do you like best about the leadership team?open communication, diverse, work from home
Credit Acceptance Company Information
Credit Acceptance Company Overview
Credit Acceptance (NASDAQ: CACC) is a 1,300+ employee, Michigan-based indirect finance company with 2013 operating revenues of $682M.
Credit Acceptance Mission, Vision & Values
Credit Acceptance Mission & Values
WE BELIEVE... EVERYONE DESERVES A SECOND CHANCE Our company is unique. Enrolled dealers share in the cash flows from the contract, which creates an alignment of interests and is a critical element of our success. Dealers have an incentive to sell reliable vehicles that last the term of the contracts, as they benefit from those who successfully repay their contracts.
| Headquarter | 25505 West Twelve Mile Road Southfield, MI United States of America |
|---|---|
| Website | www.creditacceptance.com/ |
| Founding Date | 1972 |
| Tel | 248-353-2700 |
| Company Status | Public |
| Stock | CACC |
Credit Acceptance Competitors
Credit Acceptance competitors include Liberty Mutual Strategic Ventures. Credit Acceptance ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Credit Acceptance compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Credit Acceptance Employees
20 employees at Credit Acceptance have reviewed Credit Acceptance across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 20 Credit Acceptance employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Credit Acceptance are generally satisfied with their total compensation at Credit Acceptance, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Credit Acceptance are pleased with their team. 20 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Credit Acceptance are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Credit Acceptance believe the environment at Credit Acceptance is positive. Most Participants believe the pace of work at Credit Acceptance is moderate. About 76% of the employees at Credit Acceptance work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Credit Acceptance are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Credit Acceptance - Employee Onboarding
The prevailing opinion from Comparably users in Flint, MI about their company is that it was very prepared on their first day. Flint, MI employees concluded that their overall onboarding experience was positive. 66% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Credit Acceptance KPIs and OKRs
Employees’ understanding of Credit Acceptance's KPIs and OKRs is essential for its success. Out of 1 Credit Acceptance employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Credit Acceptance CEO & Leadership
Credit Acceptance CEO - Brett .A Roberts
81 /100
Brett .A’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Flint, MI. Under Roberts’s leadership, Credit Acceptance employee respondents are most happy about their Manager and the company’s Executive Team. Compensation and Outlook are two areas, according to respondents, where Credit Acceptance could stand to see real improvement.
Credit Acceptance Leadership
The Credit Acceptance Executive Team is rated an “A” and led by CEO Brett .A Roberts, Senior Vice President of Internal Audit and Project Management Office Nick Elliott, and Senior Vice President of Loan Servicing Jeff Brock
Brett .A Roberts CEO / President
Brett .A Roberts serves as the CEO / President of Credit Acceptance.
Nick Elliott Senior Vice President of Internal Audit and Project Management Office
Nick Elliott serves as the Senior Vice President of Internal Audit and Project Management Office of Credit Acceptance.... read more
Jeff Brock Senior Vice President of Loan Servicing
Jeff Brock serves as the Senior Vice President of Loan Servicing of Credit Acceptance. Jeff started at Credit Acceptance... read more
David Perrine Senior Vice President, Analytics
David Perrine serves as the Senior Vice President, Analytics of Credit Acceptance.
Ken Booth CFO
Ken Booth serves as the CFO of Credit Acceptance.
Noah Kotch Senior Vice President Product Management
Noah Kotch serves as the Senior Vice President Product Management of Credit Acceptance. Noah started at Credit... read more
Jonathan Lum Senior Vice President, Dealer Service Center
Jonathan Lum serves as the Senior Vice President, Dealer Service Center of Credit Acceptance. Jonathan started at Credit... read more
Wendy Rummler Senior Vice President Finance
Wendy Rummler serves as the Senior Vice President Finance of Credit Acceptance. Wendy started at Credit Acceptance in... read more
Credit Acceptance Salaries
How much does Credit Acceptance pay?
How much do people at Credit Acceptance get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Credit Acceptance is $118,320, or $56 per hour, while the estimated median salary is $118,648, or $57 per hour.
At Credit Acceptance, the highest paid job is a Director of Sales at $212,508 annually and the lowest is a CS Rep at $47,244 annually. Average Credit Acceptance salaries by department include: HR at $111,129, Sales at $138,765, Marketing at $120,340, and Customer Support at $65,144. Half of Credit Acceptance salaries are above $118,648.
9 employees at Credit Acceptance rank their Compensation in the Top 50% of similar sized companies in the US (based on 27 ratings) while 9 employees at Credit Acceptance rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $249k | $249k | 83rd Percentile |
100th Percentile $280k | $280k | 100th Percentile |
$118,320*
Average Compensation
$118,648*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Credit Acceptance Salaries by Department
Diversity & Inclusion at Credit Acceptance
The Diversity score provides insights into how diverse employees feel and rate their work experience at Credit Acceptance across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Credit Acceptance Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Unique Office Space
Credit Acceptance PTO
Credit Acceptance's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Credit Acceptance Careers
Credit Acceptance Jobs
No Recent Jobs found for Credit Acceptance on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Credit Acceptance Know You Want To Work There
Overview of Candidates Interested in Credit Acceptance on Comparably
Candidates By Department
IT | 50% | |
|---|---|---|
All Industries | 50% |
Candidates By Location
Detroit | 25% | |
|---|---|---|
New York City | 25% | |
Dearborn Heights | 25% | |
Los Angeles | 25% |
Frequently Asked Questions regarding Credit Acceptance
What is Credit Acceptance address?
Credit Acceptance location is at 25505 West Twelve Mile Road
Who is the CEO of Credit Acceptance?
Credit Acceptance CEO is Brett .A Roberts, their score by employees is 81
What is Credit Acceptance eNPS?
The eNPS for Credit Acceptance is 11
What is the salary for Senior Designer in Credit Acceptance?
Senior Designer average salary in the US is 119k
What are the salaries in the Engineering in Credit Acceptance?
The average salaries for Engineering in Credit Acceptance is 133k
×