Cruise.com Employee Reviews
Out of 20 Cruise.com employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Cruise.com improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Commitment to the product, building a solid, scalable org.
They are open minded thinkers.
They all have extensive knowledge of the cruise industry.
What does the leadership team need to get better at?
Transparency , honesty, integrity, communication
Organizational consistency and structure. Growth too fast and too much does have negative side affects.
What is the best part about your compensation package?
Meeting with cruise line reps
Why do you feel undervalued and what would make you feel better about your compensation?
I believe since our agency receives such a good profit on travel insurance, that we as customer service agents should get some sort of incentive if we are able to sell it to an existing booking.
What are some of the best things about your team?
Commitment to the product, enthusiasm for what they're building.
They are very productive & reliable.
What do your coworkers need to improve and how could you work together better?
People were fine, but the constant re-orga and structural issues were distracting from the day to day goals
What is most positive about the culture and environment at your company?
People truly believe in what they're doing.
I work from home, so there is no physical interactions with my co-workers.
What needs to change to make the company culture better?
Better organized, more consistent work flow
What did you like most about the interview process?
How quickly they can turn around
What would you improve about your company's interview process?
There aren't any Interviews reviews of Cruise.com yet.
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What makes you most happy at work?
Food trucks paid for by cruise lines
It's a good company (but I don't actually enjoy it)
My day goes by fast due to the pace of the calls.
What's going wrong and how can it be improved?
throwong money at a problem...doesn’t actually sol
What do you like best about your company?
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What would you most like to see improved at your company?
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