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They are very productive & reliable.
What do you like best about the leadership team?
They all have extensive knowledge of the cruise industry.
What makes you most happy at work?
My day goes by fast due to the pace of the calls.
What is most positive about the culture and environment at your company?
I work from home, so there is no physical interactions with my co-workers.
Why do you feel undervalued and what would make you feel better about your compensation?
I believe since our agency receives such a good profit on travel insurance, that we as customer service agents should get some sort of incentive if we are able to sell it to an existing booking.
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