Customers Bank Employee Reviews | Comparably
Customers Bank provides personal and business banking in Pennsylvania, New York, Rhode Island, Massachusetts and New Jersey. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
295

Customers Bank Employee Reviews

Out of 19 Customers Bank employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Customers Bank improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

They are genuine, approachable, and care about the team members and customers.

There are some new leaders who are young and energetic. One or two has a lot of profile and I'm kind of surprised they work here but them being here makes me feel good about being a millennial and working here. The future feels bright for the company and I want to be part of that.

What does the leadership team need to get better at?

Leadership Reviews

Integrity. Following applicable banking laws and regulations.

What is the best part about your compensation package?

Compensation Reviews

The benefits were the only positive.

The entire package is great

Benefits are really good. Not too expensive, Blue Cross is top tier, and the rates haven't changed the couple of years I've been here. They gave us all stock options recently which was nice. It's like anywhere else, when times are good money flows. Management isn't stingy.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Customers Bank yet.
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What are some of the best things about your team?

Team Reviews

we all get along, collaborate, hold each other accountable, and have fun too

The team I work in is energetic and collaborative. We work well together even though we're working from our homes right now. Our leader is one of the best in the industry so just getting to say you worked on a team he ran is kind of a big deal.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Customers Bank yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Hard working, helpful, and adaptable. also passionate

There is a strong effort to evolve into a tech forward bank which is not easy, but everyone seems to be really dedicated to that cause.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Customers Bank yet.
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What did you like most about the interview process?

Interviews Reviews

open and friendly, knowledgeable and professional

They grill you on technical stuff but that's probably why we have such a knowledgeable team.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Customers Bank yet.
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What makes you most happy at work?

Outlook Reviews

Being appreciated and treated kindly

Helping people, and watching the success of others

The people I work with and our leadership team.

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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Review Sentiment at Customers Bank

93
93%
7
7%
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