Custom Ink Employee Reviews

Lots of meetings and micromanagement. Lack of innovation. And they just laid off 500 people--the second round of huge layoffs this year.

Started great and then ALL platforms and procedures started changing in 2022. Almost 1000 people were laid off in 2023 due to poor business management from executives.

Amazing! Custom Ink really cares about you and it shows in everyway :)

The option to work from home or go in the office is very helpful for everyone with rising gas around the country.

Great place to work for a short period of time. Employees are friendly immediate management is great. Benefits are decent and hours are reasonable. Job can be slow. Feels like there is a lack of research or understanding of target demographic. Sometimes feel like a glorified desk job.Lack of trainin

Managers that work directly with our teams are doing their best with what they are given. But they are being laid off as well. Upper managment just sees how much can be saved by firing tons of good people then brag about their promotions once they are done.

How genuinely helpful and dedicated they are to the team.

They are friendly and generally responsive

Empathy, understanding and always willing to work with you

In my opinion, the Senior Leadership Team is smart, hard-working, and caring.

Actually listening to the employees instead of offering hollow platitudes and empty promises to “look into areas of concern

They say what you want to hear, but throw anything and everything under the bus other than take personal blame for their shortsightedness

Leading. They are true managers, not leaders, and inspire nobody. They lie and contradict each other so we never know what the truth is. They have been caught adjusting employee hours to improve their labor numbers on multiple occassions.

The benefits are second to none!

Its really affordable and good insurance

Insurance coverage, flexibility, vacation policy.

Amazing health care benefits (never had better coverage)!

Only a part time worker so don't really get benefits, however they are very flexible with scheduling hours and are very understanding when you get sick/something personal comes up and you can't work hours and/or have to shift some around

pay is not competitive, raises are insignificant and not commensurate with cost of living

I feel like there is a lack of training for the expected results. Also a disconnect with the reality of selling the product and it’s complexi

We aren't treated with dignity or decency and no amount of money can compensate for that.

Career development and advancement opportunities are lacking. Pay does not match levels of expertise or market rates.

Nice people who work hard

The fact that my team feels like a team!

Friendly and willing to work together. Easy going

Everyone is willing to work together abd help eachother out

We support each other and try to help each other.

change management, accountability, and follow-through. The team and managers also struggle with integrity and reliability.

The inclusivity and ability to grow!

Concern for employees and some flexibility with personal life.

When we clock out it's a positive time, everyone is happy to leave.

Good people who always try to do the right thing.

We live our Core Values in everything we do: Golden Rule, Ownership, and Innovation.

It was pretty standard, I interviewed and started working before everything started falling apart

It was only three rounds and I got the opportunity to shadow someone doing my prospective role.

Such a thorough interview process - they truly search for the best of the best

Good transparency from Recruiting and Team Development.

It's a very thorough and detailed process that digs deep into prior work history and company fit.

Tell the truth about benefits and opportunities.

Making the customers day and striving to be better at my job.

The customers stories and meeting new people

Clocking out at the end of my shift.

Helping customers to bring their people together and building something for the long-term.

My teammates and the work environment!

The company seems to have lost its core messaging. What used to be a community-driven company is increasingly self-absorbed. while compensation lags behind cost of living in most areas the company is based. Leadership also lacks focus and is disorganized.