DevFactory Senior Customer Service Manager Salaries in Hagerstown, MD | Comparably
DevFactory is a development company of factory software. DevFactory takes IT software services out of the dark ages — bringing radical cost savings to large businesses while simultaneously delivering a fundamentally higher quality product. It turns out, it's never a bad idea to use such proven principles as assembly lines, specialized machine tooling, lean manufacturing, kaizen, kanban, continuous integration, and continuous quality. DevFactory is a division of Trilogy, one of the world’s largest privately held enterprise software companies. Since 2008, Trilogy has been acquiring enterprise software firms, turning them around, and delivering phenomenal value for their customers. DevFactory provides R&D services to all of Trilogy’s businesses using a unique centralized model for software development and delivery. read more
EMPLOYEE
PARTICIPANTS
26
TOTAL
RATINGS
760

DevFactory Senior Customer Service Manager Salaries in Hagerstown, MD

The average DevFactory Senior Customer Service Manager in Hagerstown, MD earns an estimated $88,062 annually, which includes an estimated base salary of $76,712 with a $11,350 bonus. DevFactory's Senior Customer Service Manager compensation is $17,767 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at DevFactory in Hagerstown, MD can range from $32,000 - $200,000.

In Hagerstown, MD, The Customer Support Department at DevFactory earns $7,916 more on average than the Admin Department.

Last updated 4 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$88,062
Average Compensation
$76,712
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at DevFactory

In Hagerstown, MD, Senior Customer Service Managers earn $4,465 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$67k*
CS Rep
$48k*
* estimated salary

Compensation at DevFactory by Department

In Hagerstown, MD, The Customer Support Department averages $7,916 more than the Admin Department, and $18,584 less than the Finance Department

Finance
$80,863 Avg. total comp.
+$19k
Customer Support
$62,279 Avg. total comp.
Admin
$54,363 Avg. total comp.
-$8k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to DevFactory reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to DevFactory reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at DevFactory Rate Their Compensation

The majority of Senior Customer Service Managers at DevFactory believe they're compensated fairly. The majority (68%) of Senior Customer Service Managers at DevFactory are satisfied with their benefits. See more compensation ratings at DevFactory

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