DevFactory Technical Support Salaries in Austin | Comparably
DevFactory is a development company of factory software. DevFactory takes IT software services out of the dark ages — bringing radical cost savings to large businesses while simultaneously delivering a fundamentally higher quality product. It turns out, it's never a bad idea to use such proven principles as assembly lines, specialized machine tooling, lean manufacturing, kaizen, kanban, continuous integration, and continuous quality. DevFactory is a division of Trilogy, one of the world’s largest privately held enterprise software companies. Since 2008, Trilogy has been acquiring enterprise software firms, turning them around, and delivering phenomenal value for their customers. DevFactory provides R&D services to all of Trilogy’s businesses using a unique centralized model for software development and delivery. read more
EMPLOYEE
PARTICIPANTS
26
TOTAL
RATINGS
760

DevFactory Technical Support Salaries in Austin

The average DevFactory Technical Support in Austin earns an estimated $66,075 annually, which includes an estimated base salary of $59,325 with a $6,750 bonus. DevFactory's Technical Support compensation is $6,254 more than the US average for a Technical Support. Technical Support salaries at DevFactory in Austin can range from $30,000 - $102,000.

In Austin, The Customer Support Department at DevFactory earns $8,343 more on average than the Admin Department.

Last updated 3 years ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$66,075
Average Compensation
$59,325
avg. base
$6,750
avg. bonus

Technical Support Salaries at DevFactory

In Austin, Technical Supports earn $4,004 more than Technical Supports, and $10,390 less than Customer Service Managers.

Customer Service Manager
$76k*
Technical Support
$62k*
CS Rep
$56k*
* estimated salary

Compensation at DevFactory by Department

In Austin, The Customer Support Department averages $8,343 more than the Admin Department, and $11,869 less than the Business Development Department

Business Development
$74,575 Avg. total comp.
+$12k
Customer Support
$62,706 Avg. total comp.
Admin
$54,363 Avg. total comp.
-$8k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to DevFactory reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to DevFactory reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at DevFactory Rate Their Compensation

The majority of Technical Supports at DevFactory believe they're compensated fairly. The majority (68%) of Technical Supports at DevFactory are satisfied with their benefits. See more compensation ratings at DevFactory

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