DevFactory Technical Support Salaries in Baltimore, MD | Comparably
DevFactory is a development company of factory software. DevFactory takes IT software services out of the dark ages — bringing radical cost savings to large businesses while simultaneously delivering a fundamentally higher quality product. It turns out, it's never a bad idea to use such proven principles as assembly lines, specialized machine tooling, lean manufacturing, kaizen, kanban, continuous integration, and continuous quality. DevFactory is a division of Trilogy, one of the world’s largest privately held enterprise software companies. Since 2008, Trilogy has been acquiring enterprise software firms, turning them around, and delivering phenomenal value for their customers. DevFactory provides R&D services to all of Trilogy’s businesses using a unique centralized model for software development and delivery. read more
EMPLOYEE
PARTICIPANTS
26
TOTAL
RATINGS
760

DevFactory Technical Support Salaries in Baltimore, MD

The average DevFactory Technical Support in Baltimore, MD earns an estimated $67,808 annually, which includes an estimated base salary of $63,308 with a $4,500 bonus. DevFactory's Technical Support compensation is $7,987 more than the US average for a Technical Support. Technical Support salaries at DevFactory in Baltimore, MD can range from $57,000 - $73,000.

In Baltimore, MD, The Customer Support Department at DevFactory earns $9,310 more on average than the Operations Department.

Last updated 4 years ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$67,808
Average Compensation
$63,308
avg. base
$4,500
avg. bonus

Technical Support Salaries at DevFactory

In Baltimore, MD, Technical Supports earn $2,212 more than Technical Supports, and $15,788 less than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$66k*
CS Rep
$61k*
* estimated salary

Compensation at DevFactory by Department

In Baltimore, MD, The Customer Support Department averages $9,310 more than the Operations Department, and $1,011 less than the Business Development Department

Business Development
$77,360 Avg. total comp.
+$1k
Customer Support
$76,349 Avg. total comp.
Operations
$67,039 Avg. total comp.
-$9k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to DevFactory reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to DevFactory reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at DevFactory Rate Their Compensation

The majority of Technical Supports at DevFactory believe they're compensated fairly. The majority (68%) of Technical Supports at DevFactory are satisfied with their benefits. See more compensation ratings at DevFactory

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