Provider of commercial banking services. The company offers personal banking, business banking, online banking, account alerts, mobile banking, e-statements, business lending, deposit information and treasury management services. read more
DFCU Bank Company Culture
DFCU Bank Culture
This score is derived from employee ratings & reviews4.2/5
DFCU Bank's Overall Culture is rated B+
Top Rated Culture Dimensions
CEO Rating
A+Meetings
A+Professional Development
A+Outlook
A+Retention
A-DFCU Bank CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Mark Shobe
84 /100
See More
Diversity at DFCU Bank
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at DFCU Bank have rated Professional Development, CEO Rating, and Outlook as the highest categories they have scored
Women at DFCU Bank
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at DFCU Bank have rated CEO Rating, Outlook, and Team as the highest categories they have scored
DFCU Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
46
DFCU Bank employees are 46% more likely to recommend DFCU Bank as a great place to work
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
Working at DFCU Bank
Working at DFCU Bank is rated highly by 59 employees, across various culture dimensions. DFCU Bank employees are most satisfied about CEO Rating, Meetings, and Professional Development categories, putting DFCU Bank’s culture in the Top 20% compared to similar sized companies on Comparably. See below in detail how working at DFCU Bank was rated by employees.
Overall Company Culture at DFCU Bank
B+
Overall Company Culture at DFCU Bank is rated B+
Last updated 2 months ago
Top
20%
DFCU Bank ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
DFCU Bank Employee Reviews
Out of 61 DFCU Bank employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping DFCU Bank improve their work culture.
| Positive Reviews | 88% |
|---|---|
| Constructive Feedback | 12% |
Positive Reviews From DFCU Bank Employees
- What did you like most about the interview process?The real experience questions asked and testing my problem solving skills
- What makes you most happy at work?When i resolve customer complaints and answer queries up to customer satisfaction.
- What are some of the best things about your team?Team work, support, effective communication and being there for one another
Constructive Feedback From DFCU Bank Employees
- What needs to change to make the company culture better?Branch managers need to instill a sense of ownership to their staff,
- Why do you feel undervalued and what would make you feel better about your compensation?for those who have worked for more than 10 years, need to be appreciated for example, their leave days could be increased from 22 days to like 30 workings in a year to make a difference and motivate people to be more loyal to the company and evening bounse they need to consider years of services
- What's going wrong and how can it be improved?Turn Around Time is worsening on a daily basis.
DFCU Bank Company Information
DFCU Bank Company Overview
Provider of commercial banking services. The company offers personal banking, business banking, online banking, account alerts, mobile banking, e-statements, business lending, deposit information and treasury management services.
DFCU Bank was founded in 1964 and its current CEO is Mark Shobe. Since its inception 62 years ago, DFCU Bank has grown to 450 employees.
DFCU Bank Mission, Vision & Values
DFCU Bank Mission Statement
Dfcu will seek to grow shareholder value while playing a key role in transforming the economy and enhancing the well-being of people. Through our dynamic and responsive teams, we will provide innovative financial solutions and maintain the highest levels of customer service and professional integrity.
DFCU Bank Vision Statement
To be the preferred Financial Institution providing a broad range of quality products to our chosen customer segments.
DFCU Bank Values
- Team work
- Integrity
- Excellence
- Customer focus
- Responsibility and sustainability
- Financial inclusion and education
| Headquarter | 26, Kyandondo Road, Nakasero, Kampala 256 United States of America |
|---|---|
| Website | www.dfcufinancial.com |
| Founding Date | 1964 |
| Company Status | Public |
A Day in the Life
A Day in the Life
DFCU Bank employees generally work 10.2 hrs a day
Work Hours
A Day in the Life
Employees at DFCU Bank report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of DFCU Bank employees look forward to interacting with their team every day
Coworkers
A Day in the Life
DFCU Bank employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
70% of DFCU Bank employees call their work environment positive
Environment
DFCU Bank Employees
DFCU Bank has 450 employees. 59 employees at DFCU Bank have reviewed DFCU Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 59 DFCU Bank employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at DFCU Bank are generally satisfied with their total compensation at DFCU Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at DFCU Bank are extremely happy with their team. 59 Participants grade the quality of their coworkers an A-. The majority believe the meetings at DFCU Bank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at DFCU Bank believe the environment at DFCU Bank is positive. Most Participants believe the pace of work at DFCU Bank is comfortably fast. About 40% of the employees at DFCU Bank work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at DFCU Bank are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining DFCU Bank - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
DFCU Bank KPIs and OKRs
Employees’ understanding of DFCU Bank's KPIs and OKRs is essential for its success. Out of 4 DFCU Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
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DFCU Bank Salaries
How much does DFCU Bank pay?
How much do people at DFCU Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DFCU Bank is $87,145, or $41 per hour, while the estimated median salary is $101,468, or $48 per hour.
At DFCU Bank, the highest paid job is a Sales Manager at $116,993 annually and the lowest is a Bookkeeper at $43,465 annually. Average DFCU Bank salaries by department include: Operations at $82,295, Admin at $52,704, Finance at $72,379, and Business Development at $100,073. Half of DFCU Bank salaries are above $101,468.
22 employees at DFCU Bank rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 69 ratings) while 22 employees at DFCU Bank rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 24 ratings).
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
20th Percentile $80k | $80k | 20th Percentile |
40th Percentile $100k | $100k | 40th Percentile |
60th Percentile $161k | $161k | 60th Percentile |
80th Percentile $262k | $262k | 80th Percentile |
100th Percentile $353k | $353k | 100th Percentile |
$87,145*
Average Compensation
$101,468*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
DFCU Bank Salaries by Department
Diversity & Inclusion at DFCU Bank
Diverse employees at DFCU Bank score the company 76/100 across various culture categories, placing DFCU Bank in the Top 30% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at DFCU Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
DFCU Bank Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
DFCU Bank PTO
DFCU Bank's PTO and Vacation policy typically gives unlimited days off a year. DFCU Bank's benefits and PTO Package averages to represent a less than $500 cash value per month.
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DFCU Bank Careers
DFCU Bank Jobs
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Frequently Asked Questions regarding DFCU Bank
What is DFCU Bank address?
DFCU Bank location is at 26, Kyandondo Road, Nakasero, Kampala
Who is the CEO of DFCU Bank?
DFCU Bank CEO is Mark Shobe, their score by employees is 84
What is DFCU Bank eNPS?
The eNPS for DFCU Bank is 46
What is the salary for Marketing Associate in DFCU Bank?
Marketing Associate average salary in the US is 59k
What are the salaries in the HR in DFCU Bank?
The average salaries for HR in DFCU Bank is 91k
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