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DialogTech Claimed Company
Ifbyphone is Now DialogTech, the Global Leader in Call Analytics and Automation. read more
DialogTech Company Culture
DialogTech Culture
This score is derived from employee ratings & reviews3.9/5
DialogTech's Overall Culture is rated B
Top Rated Culture Dimensions
Perks & Benefits
A+Compensation
A-Happiness
B+Retention
B+eNPS
BDialogTech CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Irv Shapiro
70 /100
See More
Diversity at DialogTech
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at DialogTech
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDialogTech eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
50
DialogTech employees are 50% more likely to recommend DialogTech as a great place to work
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
Working at DialogTech
Working at DialogTech is rated average by 6 employees, across various culture dimensions. DialogTech employees are most satisfied about Perks And Benefits, Compensation, and Happiness categories, putting DialogTech’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Chicago. See below in detail how working at DialogTech was rated by employees.
Overall Company Culture at DialogTech
B
Overall Company Culture at DialogTech is rated B
Last updated months ago
Top
30%
DialogTech ranks in the Top 30% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDialogTech Employee Reviews
Out of 5 DialogTech employee reviews, 100% were constructive reviews with the goal of helping DialogTech improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
Constructive Feedback From DialogTech Employees
- What does the leadership team need to get better at?Under the current CEOs leadership there is a high level of distrust and deception resulting in the “Survivor” game work place culture that is seen as a top down problem. Leadership improvement can only begin after he is gone at which time management and exec can begin to rebuild trust and culture.
- Why do you feel undervalued and what would make you feel better about your compensation?Yes, as a female, closing the gender pay gap would be a start in the right direction. It is far easier for a male employee to get a option increase, promotion and pay raise than for a female. We are fare more likely to be verbally complemented than to receive any actual comp increase.
- What do your coworkers need to improve and how could you work together better?It is an every man/department for themselves and I have found that collaboration and effective problem solving is a weak point. If we can find a way to move the culture in the direction of true teamwork and collaborative efforts then we would be more efficient and the product would be better quality
DialogTech Company Information
DialogTech Company Overview
Ifbyphone is Now DialogTech, the Global Leader in Call Analytics and Automation.
DialogTech Mission, Vision & Values
DialogTech Mission Statement
To revolutionize how brands use consumer conversations to deliver better business results.
DialogTech Values
- Commitment to Excellence
- Honesty
- Innovation
- Accountability
- Collaboration
- Selflessness
| Headquarter | 300 W. Adams, 9th Floor Chicago, IL United States of America |
|---|---|
| Website | www.dialogtech.com |
| Founding Date | 2005 |
| Tel | (877)295-5001 |
| Company Status | Private |
DialogTech Competitors
DialogTech competitors include RingCentral, Invoca, CallFire, and Convirza. DialogTech ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how DialogTech compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
DialogTech Employees
6 employees at DialogTech have reviewed DialogTech across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 DialogTech employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at DialogTech are extremely happy with their total compensation at DialogTech, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at DialogTech are pleased with their team. 6 Participants grade the quality of their coworkers a C+. The majority believe the meetings at DialogTech are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at DialogTech believe the environment at DialogTech is positive. Most Participants believe the pace of work at DialogTech is comfortably fast. About 80% of the employees at DialogTech work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at DialogTech are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining DialogTech - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
DialogTech KPIs and OKRs
Employees’ understanding of DialogTech's KPIs and OKRs is essential for its success. Out of 1 DialogTech employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
DialogTech CEO & Leadership
DialogTech CEO - Irv Shapiro
70 /100
Irv’s approval rate is just above average, putting Irv in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Chicago. Irv Shapiro is well regarded by employees for the Perks And Benefits DialogTech offers, and ranks among the Top 5% of CEOs by employees in that category. Irv is most liked by Caucasian employees. When compared to DialogTech’s competitors, Irv Shapiro ranks just above Convirza’s CEO Jeremiah Wilson. With Irv’s leadership, DialogTech employee respondents are most happy about their Perks And Benefits and Compensation. Irv was rated slightly below average for Meetings.
DialogTech Leadership
The DialogTech Executive Team is rated a “B” and led by CEO Irv Shapiro, Chief Financial Officer Bob Burns, and Chief Revenue Officer David Rush
Irv Shapiro CEO / President
Irv Shapiro serves as the CEO / President of DialogTech.
Bob Burns Chief Financial Officer
Bob Burns serves as the Chief Financial Officer of DialogTech.
David Rush Chief Revenue Officer
David Rush serves as the Chief Revenue Officer of DialogTech.
Matt Forcey Senior Vice President, Sales
Matt Forcey serves as the Senior Vice President, Sales of DialogTech.
Viji Davis SVP, Marketing
Viji Davis serves as the SVP, Marketing of DialogTech.
Dave McAnally Vice President Marketing
Dave McAnally serves as the Vice President Marketing of DialogTech.
Leon Chism CTO
Leon Chism serves as the CTO of DialogTech. Leon started at DialogTech in July of 2015. Leon is currently based in the... read more
Alain Stephan Senior Vice President
Alain Stephan serves as the Senior Vice President of DialogTech.
Marty Pankau Sr. Vice President of Customer Success
Marty Pankau serves as the Sr. Vice President of Customer Success of DialogTech. Marty started at DialogTech in January... read more
DialogTech Salaries
How much does DialogTech pay?
How much do people at DialogTech get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DialogTech is $86,027, or $41 per hour, while the estimated median salary is $86,639, or $41 per hour.
At DialogTech, the highest paid job is a Director of Engineering at $166,091 annually and the lowest is a CS Rep at $42,856 annually. Average DialogTech salaries by department include: Customer Support at $56,343, Product at $106,955, IT at $89,722, and Sales at $173,237. Half of DialogTech salaries are above $86,639.
6 employees at DialogTech rank their Compensation in the Top 15% of similar sized companies in the US (based on 18 ratings) while 6 employees at DialogTech rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $55k | $55k | 1st Percentile |
17th Percentile $70k | $70k | 17th Percentile |
33rd Percentile $84k | $84k | 33rd Percentile |
50th Percentile $157k | $157k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $252k | $252k | 83rd Percentile |
100th Percentile $301k | $301k | 100th Percentile |
$86,027*
Average Compensation
$86,639*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
DialogTech Salaries by Department
Diversity & Inclusion at DialogTech
The Diversity score provides insights into how diverse employees feel and rate their work experience at DialogTech across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
DialogTech PTO
DialogTech PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
DialogTech Careers
DialogTech Jobs
No Recent Jobs found for DialogTech on Comparably
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Overview of Candidates Interested in DialogTech on Comparably
Candidates By Department
Engineering | 63% | |
|---|---|---|
All Industries | 25% | |
HR | 13% |
Candidates By Location
Chicago | 25% | |
|---|---|---|
San Francisco | 13% | |
Rochester | 13% | |
Manchester | 13% | |
Pittsburgh | 13% | |
Other | 25% |
Frequently Asked Questions regarding DialogTech
What is DialogTech address?
DialogTech location is at 300 W. Adams, 9th Floor
Who is the CEO of DialogTech?
DialogTech CEO is Irv Shapiro, their score by employees is 70
What is DialogTech eNPS?
The eNPS for DialogTech is 50
What is the salary for Director of Marketing in DialogTech?
Director of Marketing average salary in the US is 135k
What are the salaries in the Admin in DialogTech?
The average salaries for Admin in DialogTech is 63k
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