
Out of 40 DreamHost employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping DreamHost improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at DreamHost compared to all other departments at the company.
The leadership team is willing to listen to your concerns and they will make changes to help accommodate for everyone
Review from Customer Support Dept
They're open to communication and it's easy to engage certain conversations plus they're also interested on how I'm doing rather than providing cuantitative results
open to listening to feedback
I can actually talk to them about me. The advice and effort they give, has helped me tremendously.
They meet regularly to discuss the needs of the company and always try to put people first.
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We work together to help out customer problems in a quick and efficient way.
Review from Customer Support Dept
Shameless honesty and being able to participate and share thoughts. Also feeling that my opinion matrers
Communication is always key, and we use it often and effectively
We support one another and are open to sharing new ideas
Freedom to create your own workflow, and manage your own space.
Our company ensures we're psychologically safe and well-balanced so we can continue to help our customers.
Review from Customer Support Dept
Very relaxing and not intimidating
Review from Customer Support Dept
Was a long time ago and probably their team approach with questions that challenged my thinking outside of the strict tech realm. I can see that being a fully-formed, mature human, really helps when connecting with a diverse customer base.
It was casual and I didn't feel like I had to be anyone I'm not
It was not quite technical, but they did care a lot about the type of person you are.
The fairly relaxed attitude of all people involved.
Review from Customer Support Dept
Being left to my work without micromanaging.
Work life balance and the posibility of proposing new cool ideas to the team and the company
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