SEE ALL OPEN POSITIONS HERE

Comparably Awards

DriveTime | Bridgecrest | SilverRock Claimed Company

DriveTime is not your typical auto retailer. We’re bringing a fresh and fun perspective to the pre-owned car buying experience, and we want you to come along for the ride. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. As DriveTime, Bridgecrest and SilverRock we create opportunities and improve the lives of our customers, our employees and our communities by carpooling to a shared destination. That means placing a focus on putting the right customer in the right vehicle so they can be on the path to ownership. You can find our tire tracks across the nation as we continue to expand our footprint in new territories. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! Buckle up and check out our career opportunities. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 655

TOTAL RATINGS: 18913

CEO: Mary Leigh Phillips

DriveTime | Bridgecrest | SilverRock Customer Service Manager Salary

The average DriveTime | Bridgecrest | SilverRock Customer Service Manager earns an estimated $61,719 annually, which includes an estimated base salary of $55,469 with a $6,250 bonus. DriveTime | Bridgecrest | SilverRock's Customer Service Manager compensation is $8,576 less than the US average for a Customer Service Manager. Customer Service Manager salaries at DriveTime | Bridgecrest | SilverRock can range from $35,000 - $85,000.

The Customer Support Department at DriveTime | Bridgecrest | SilverRock earns $6,880 more on average than the Admin Department.

Last updated 2 days ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$61,719

Average Compensation

$55,469: avg. base

$6,250: avg. bonus

Customer Service Manager Salaries at DriveTime | Bridgecrest | SilverRock

Customer Service Managers earn $3,692 more than Customer Service Managers, and $3,951 less than Technical Supports.

Technical Support

$66k*

Customer Service Manager

$58k*

CS Rep

$36k*

* estimated salary

Compensation at DriveTime | Bridgecrest | SilverRock by Department

The Customer Support Department averages $6,880 more than the Admin Department, and $8,749 less than the IT Department

$70,992 Avg. total comp.

+$9k

Customer Support

$62,243 Avg. total comp.

Admin

$55,363 Avg. total comp.

-$7k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to DriveTime | Bridgecrest | SilverRock reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to DriveTime | Bridgecrest | SilverRock reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at DriveTime | Bridgecrest | SilverRock Rate Their Compensation

The majority of Customer Service Managers at DriveTime | Bridgecrest | SilverRock believe they're compensated fairly. 67% of Customer Service Managers at DriveTime | Bridgecrest | SilverRock say they receive annual bonuses, and the vast majority (95%) are satisfied with their benefits. See more compensation ratings at DriveTime | Bridgecrest | SilverRock

Do you believe you're paid fairly?

86% Yes

Does your company give annual bonuses?

67% Yes

Are you satisfied with your Benefits?

95% Yes

Rate your company