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Anonymously Rate Your Experience & Make Work BetterEast Bank Club employees are -41% more likely to recommend East Bank Club as a great place to work
| 27% | Promoters |
|---|---|
| 5% | Passives |
| 68% | Detractors |
Working at East Bank Club is rated below average by 27 employees, across various culture dimensions. East Bank Club employees rate Professional Development highest among all categories, and think that Perks And Benefits and CEO Rating have the most room for improvement, putting East Bank Club’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Chicago. See below in detail how working at East Bank Club was rated by employees.
Overall Company Culture at East Bank Club is rated D+
Last updated today
East Bank Club ranks in the Bottom 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 12 East Bank Club employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping East Bank Club improve their work culture.
| Positive Reviews | 40% |
|---|---|
| Constructive Feedback | 60% |
What is the best part about your compensation package?The pay is fair and i get profit sharing.
What did you like most about the interview process?It was does through the old management team
What are some of the best things about your team?We have a good team and should be allowed to make decisions to better the club
Why do you feel undervalued and what would make you feel better about your compensation?They paid me for my skill and experience
What does the leadership team need to get better at?Be more human! Understand that things happen out of our control.
What's going wrong and how can it be improved?Too many rules and procedures that are unnecessary.
Unparalleled in size, scope and range of services, East Bank Club is recognized as the country's premier fitness facility.
To help our members to live well.
| Headquarter | 500 North Kingsbury Street Chicago, IL 60654 United States of America |
|---|---|
| Website | eastbankclub.com |
| Founding Date | 1980 |
| Tel | (312) 527-5800 |
| Company Status | Private |
| Jobs | eastbankclub.com/club-info/career-center/ |
| Social Sites |
East Bank Club competitors include Equinox. East Bank Club ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how East Bank Club compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

27 employees at East Bank Club have reviewed East Bank Club across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 27 East Bank Club employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at East Bank Club are mostly dissatisfied with their total compensation at East Bank Club, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at East Bank Club are not very pleased with their team. 27 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at East Bank Club are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at East Bank Club believe the environment at East Bank Club is negative. Most Participants believe the pace of work at East Bank Club is extremely fast. About 75% of the employees at East Bank Club work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at East Bank Club are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of East Bank Club's KPIs and OKRs is essential for its success. Out of 1 East Bank Club employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Mel ’s approval rate is lower compared to CEOs at similar sized companies, putting Mel in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Chicago. Mel Kleist’s employees rank East Bank Club in the Top 30% for Professional Development, in the Top 35% for Office Culture, and in the Bottom 35% for Retention. When compared to East Bank Club’s competitors, Mel Kleist ranks below Equinox CEO Harvey Spevak.
The East Bank Club Executive Team is rated a “D+” and led by CEO Mel Kleist, Executive Director Mel Kleist, and executive food and beverage director Mike Romano
Mel Kleist CEO / President
Mel Kleist serves as the CEO / President of East Bank Club.
Mel Kleist Executive Director
Mel Kleist serves as the Executive Director of East Bank Club. Mel started at East Bank Club in Feb of 2015. Mel... read more
Mike Romano executive food and beverage director
Mike Romano serves as the executive food and beverage director of East Bank Club. Mike started at East Bank Club in May... read more
Dale McCarrell Chief Financial Officer
Dale McCarrell serves as the Chief Financial Officer of East Bank Club. Dale started at East Bank Club in Jun of 2002.... read more
How much do people at East Bank Club get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at East Bank Club is $72,888, or $35 per hour, while the estimated median salary is $74,179, or $35 per hour.
At East Bank Club, the highest paid job is a Sales Manager at $142,077 annually and the lowest is a CS Rep at $42,632 annually. Average East Bank Club salaries by department include: Operations at $89,704, IT at $108,001, Customer Support at $54,770, and Finance at $62,099. Half of East Bank Club salaries are above $74,179.
15 employees at East Bank Club rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 46 ratings) while 15 employees at East Bank Club rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 17 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $46k | $46k | 1st Percentile |
17th Percentile $63k | $63k | 17th Percentile |
33rd Percentile $70k | $70k | 33rd Percentile |
50th Percentile $128k | $128k | 50th Percentile |
67th Percentile $192k | $192k | 67th Percentile |
83rd Percentile $242k | $242k | 83rd Percentile |
100th Percentile $270k | $270k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at East Bank Club across various culture dimensions.
East Bank Club's PTO and Vacation policy typically gives unlimited days off a year. East Bank Club's benefits and PTO Package averages to represent a $2500+ cash value per month.

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What is East Bank Club address?
East Bank Club location is at 500 North Kingsbury Street
Who is the CEO of East Bank Club?
East Bank Club CEO is Mel Kleist, their score by employees is 50
What is East Bank Club eNPS?
The eNPS for East Bank Club is -41
What is the salary for HR Manager in East Bank Club?
HR Manager average salary in the US is 110k
What are the salaries in the Operations in East Bank Club?
The average salaries for Operations in East Bank Club is 90k