Eastern Bank Customer Service Manager Salary | Comparably
Eastern Bank is the largest independent, mutually owned bank in New England and the largest community bank in Massachusetts. read more
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
364

Eastern Bank Customer Service Manager Salary

The average Eastern Bank Customer Service Manager earns an estimated $77,403 annually, which includes an estimated base salary of $65,403 with a $12,000 bonus. Eastern Bank's Customer Service Manager compensation is $7,108 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Eastern Bank can range from $35,000 - $112,000.

The Customer Support Department at Eastern Bank earns null less on average than the null Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$77,403
Average Compensation
$65,403
avg. base
$12,000
avg. bonus

Customer Service Manager Salaries at Eastern Bank

Customer Service Managers earn $7,988 more than Customer Service Managers, and $11,029 less than Technical Supports.

Technical Support
$88k*
Customer Service Manager
$69k*
CS Rep
$47k*
* estimated salary

Compensation at Eastern Bank by Department

The Customer Support Department averages $11,290 less than the Admin Department.

Finance
$75,648 Avg. total comp.
+$30k
Admin
$57,215 Avg. total comp.
+$11k
Customer Support
$45,925 Avg. total comp.

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Eastern Bank reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to Eastern Bank reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at Eastern Bank Rate Their Compensation

The majority of Customer Service Managers at Eastern Bank believe they're compensated fairly. 50% of Customer Service Managers at Eastern Bank say they receive annual bonuses, and the majority (64%) are satisfied with their benefits. See more compensation ratings at Eastern Bank

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