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The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based read more

EMPLOYEE PARTICIPANTS: 25

TOTAL RATINGS: 368

CEO: Ron Books

ECi Software Solutions Company Culture

ECi Software Solutions Culture

This score is derived from employee ratings & reviews

2.6/5

ECi Software Solutions' Overall Culture is rated D

Top Rated Culture Dimensions

Gender

C+

Team

C+

CEO Rating

Leadership

Manager

ECi Software Solutions CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Ron Books

66 /100

Diversity at ECi Software Solutions

N/A

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Women at ECi Software Solutions

Top 50%Top 50% of Similar Size Companies on Comparably

C+

Women at ECi Software Solutions have rated CEO Rating, Team, and Executive Team as the highest categories they have scored

ECi Software Solutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-47

ECi Software Solutions employees are -47% more likely to recommend ECi Software Solutions as a great place to work

16%	Promoters
21%	Passives
63%	Detractors

Working at ECi Software Solutions

Working at ECi Software Solutions is rated below average by 25 employees, across various culture dimensions. ECi Software Solutions employees rate Team highest among all categories, and think that Perks And Benefits and Happiness have the most room for improvement, putting ECi Software Solutions’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Dallas. See below in detail how working at ECi Software Solutions was rated by employees.

Overall Company Culture at ECi Software Solutions

Overall Company Culture at ECi Software Solutions is rated D

Last updated a month ago

Bottom

20%

ECi Software Solutions ranks in the Bottom 20% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

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ECi Software Solutions Employee Reviews

Out of 30 ECi Software Solutions employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping ECi Software Solutions improve their work culture.

64%

36%

Positive Reviews	64%
Constructive Feedback	36%

Positive Reviews From ECi Software Solutions Employees

What did you like most about the interview process?
They were very straightforward in expectations
Anonymous Review
What makes you most happy at work?
Helping clients solve complex issues
Anonymous Review
What is most positive about the culture and environment at your company?
The celebrate our wins constantly
Anonymous Review

Constructive Feedback From ECi Software Solutions Employees

What do your coworkers need to improve and how could you work together better?
A better workload and better pay.
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
If they would think of everyone as a person instead of a number.
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
Everyone under management is way underpaid for what they deal with day-to-day
Anonymous Review

ECi Software Solutions Company Information

ECi Software Solutions Company Overview

The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based

ECi Software Solutions Mission, Vision & Values

ECi Software Solutions Mission & Values

Our mission statement is, ""We are industry experts supporting the entreprenurial spirit and profitable growth of small and medium sized enterprises.""

ECi Software Solutions Mission, Vision & Values

Headquarter	4400 Alliance Gateway, Ste. 154 Fort Worth, TX United States of America
Website	www.acsellerate.ecisolutions.com
Founding Date	1998
Tel	682-831-0827
Company Status	Private

ECi Software Solutions Competitors

ECi Software Solutions competitors include Procore Technologies, New Relic, and AppDynamics. ECi Software Solutions ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how ECi Software Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About ECi Software Solutions Competitors

ECi Software Solutions Employees

25 employees at ECi Software Solutions have reviewed ECi Software Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 25 ECi Software Solutions employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ECi Software Solutions are mostly dissatisfied with their total compensation at ECi Software Solutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ECi Software Solutions are generally satisfied with their team. 25 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at ECi Software Solutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ECi Software Solutions believe the environment at ECi Software Solutions is negative. Most Participants believe the pace of work at ECi Software Solutions is comfortably fast. About 50% of the employees at ECi Software Solutions work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ECi Software Solutions are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ECi Software Solutions - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ECi Software Solutions Employee Onboarding

ECi Software Solutions KPIs and OKRs

Employees’ understanding of ECi Software Solutions' KPIs and OKRs is essential for its success. Out of 3 ECi Software Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

Answer	Percent
Yes	67%
No	33%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

ECi Software Solutions KPIs & OKRs

ECi Software Solutions CEO & Leadership

ECi Software Solutions CEO - Ron Books

66 /100

Ron’s approval rate is lower compared to CEOs at similar sized companies, putting Ron in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to CEOs of all other companies in Dallas. Ron Books’s employees rank ECi Software Solutions in the Top 50% for Team, in the Bottom 40% for Leadership, and in the Bottom 40% for Manager. Books is generally unpopular with ECi Software Solutions employees, but ranks especially low with Male employees. However, Female employees have a slightly more favorable view of the CEO. When compared to ECi Software Solutions’s competitors, Ron Books ranks below both New Relic CEO Lew Cirne and AppDynamics CEO David Wadhwani.

ECi Software Solutions Leadership

The ECi Software Solutions Executive Team is rated a “C-” and led by CEO Ron Books, Chief Technology Officer Grant Howe, and Chief Revenue Officer Sam Miller

Explore ECi Software Solutions Leadership Team

ECi Software Solutions Salaries

How much does ECi Software Solutions pay?

How much do people at ECi Software Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ECi Software Solutions is $107,812, or $51 per hour, while the estimated median salary is $114,260, or $54 per hour.

At ECi Software Solutions, the highest paid job is a General Counsel at $213,231 annually and the lowest is a CS Rep at $38,354 annually. Average ECi Software Solutions salaries by department include: Finance at $77,127, Product at $147,670, IT at $88,926, and Operations at $66,154. Half of ECi Software Solutions salaries are above $114,260.

17 employees at ECi Software Solutions rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 57 ratings) while 17 employees at ECi Software Solutions rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 19 ratings).

Last updated a month ago.

ECi Software Solutions Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $63k	$63k	1st Percentile
17th Percentile $88k	$88k	17th Percentile
33rd Percentile $108k	$108k	33rd Percentile
50th Percentile $160k	$160k	50th Percentile
67th Percentile $212k	$212k	67th Percentile
83rd Percentile $265k	$265k	83rd Percentile
100th Percentile $271k	$271k	100th Percentile

$107,812^*

Average Compensation

$114,260^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ECi Software Solutions Salaries by Department

Explore ECi Software Solutions Salaries

Diversity & Inclusion at ECi Software Solutions

The Diversity score provides insights into how diverse employees feel and rate their work experience at ECi Software Solutions across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore ECi Software Solutions Diversity & Inclusion

ECi Software Solutions Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays

Financial Benefits

401K / Retirement Plan
Tuition Reimbursement

Office Perks

Work From Home Policy
Unique Office Space

Explore ECi Software Solutions Perks and Benefits

ECi Software Solutions PTO

ECi Software Solutions' PTO and Vacation policy typically gives 15-20 days off a year. ECi Software Solutions' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

Answer	Percent
Flex Time	100%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	100%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ECi Software Solutions PTO Policy

ECi Software Solutions Careers

ECi Software Solutions Jobs

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Overview of Candidates Interested in ECi Software Solutions on Comparably

Candidates By Department

	All Industries	40%
	IT	20%
	Engineering	10%
	Customer Support	10%
	Sales	10%
	Other	10%

Candidates By Location

	Dallas	40%
	Fort Worth	20%
	Waxahachie	10%
	Allen	10%
	Plano	10%
	Other	10%

Frequently Asked Questions regarding ECi Software Solutions

What is ECi Software Solutions address?

ECi Software Solutions location is at 4400 Alliance Gateway, Ste. 154

Who is the CEO of ECi Software Solutions?

ECi Software Solutions CEO is Ron Books, their score by employees is 66

What is ECi Software Solutions eNPS?

The eNPS for ECi Software Solutions is -47

What is the salary for Recruiter in ECi Software Solutions?

Recruiter average salary in the US is 122k

What are the salaries in the Legal in ECi Software Solutions?

The average salaries for Legal in ECi Software Solutions is 213k

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