Elavon Claimed Company
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
227
Elavon
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Elavon Employee Reviews

Out of 41 Elavon employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Elavon improve their work culture. The Customer Support team, with 86% positive reviews, reports the best experience at Elavon compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Leadership takes the time to meet everyone and is transparent about the company. You know the reasons why they make the decisions they do.

Support / leadership and direction comes from the top down

They are flexible and understanding. They know we are humans, and don’t chastise

They always support and compliment the customer service reps for the long hard hours their employees contribute to the company.

Review from Customer Support Dept

Great job, just would hope hourly is better...pay check to pay check pay for the time being

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Treating 2nd shift and 3rd shift employees better

Review from Customer Support Dept

More of a digital first and innovative approach to the rapidly changing landscape

What is the best part about your compensation package?

Compensation Reviews

Living wage for the job I do

amount of paid off days

Review from Customer Support Dept

We have multiple options that will fit anyone's personal needs without draining your finances.

Review from Customer Support Dept

It's very great, get a lot of benefits clearly cheaper than most places due to 60,000+ employees and matching is great with 4% + HSA + Pensions

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I would appreciate another few dollars an hour. The lowest salary is not what is listed, I make $15/hr

Base needs to be significantly higher to be on par with similar roles at other companies in same space/relative size

What are some of the best things about your team?

Team Reviews

They go above and beyond to help one another, and the manager does leads with purpose

Support one another in every way

We work together to get things done that need to be done

can't think of anything really

Review from Customer Support Dept

Start up culture. Forward thinking and collaborative peers

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Elavon yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The management. Some of my associates can be abrasive, but they are trying to get what is best for the customer done.

getting your own work space

Review from Customer Support Dept

The workstations are very comfortable in size, with ample cabinets and shelving so I can handle my calls without noise or distrations

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Elavon yet.
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What did you like most about the interview process?

Interviews Reviews

They were clear and concise about each step of the process, along with giving the job expectations. There was not surprises

Broad range of questions for the industry

It was straightforward, even though it took a while

went through temp agency so i don't know

Review from Customer Support Dept

Quick and transparent. Had a clear understanding of where I stood.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Elavon yet.
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What makes you most happy at work?

Outlook Reviews

I love my job, and am allowed to do it. I do not waste time in meetings that are pointless, or doing reports that don't count. The company respects my time, and doesn't waste it.

Working with such great customers and staff

The team that I am on

Working with new technology and the people/relationships

great compensation and management / leadership

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

too much pressure every day

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Elavon yet.
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What would you most like to see improved at your company?

Outlook Reviews

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