Emser Tile Employee Reviews
Out of 1880 Emser Tile employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping Emser Tile improve their work culture.
What does the leadership team need to get better at?
Follow up and execution of tasks required for customers and the lack of speed of responses from leadership
Review from Sales Dept
Communication, inventory planning, back paying employees for incorrect compensation plans
leadership needs to focus on building and creating better relationship with our business partners.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay me what I am worth..
Review from Sales Dept
Our benefits package is not competitive with the current market today. Our PTO policy specifically, is outdated and is not reflective of what the market wants today.
Review from HR Dept
Less commission and a higher salary. I started at a challenging time, and what I signed up for has not panned out, because the housing market completely collapsed
Review from Sales Dept
A more competitive base salary with better benefits would help. I don't feel undervalued, but I do feel overrides and overtime or relied too heavily on to achieve competitive compensation levels at the branch level.
Review from Sales Dept
I would like to see our benefits more allighned with other companies when spouse carrier the bulk of the benefits
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
communication could stand to improve
Review from Operations Dept
There is a lot of laziness that goes on. Some comments can also be made that should be kept to one's self. Communication is key and nobody communicates to the person they're having the issue with, always about them behind their back. Some confrontation from employees as well as management is needed.
Review from Customer Support Dept
they need to communicate more.
Review from Customer Success Dept
Direct boss is awesome but limited due to branch being understaffed. Opps is zero help. Warehouse is wonderful. Don't have a CSR but job would be alot better if branch was properly staffed.
Review from Sales Dept
Coworkers need to practice listening skills
Review from HR Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Emser Tile yet.
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What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Listen to your employees as they are the ones in the trenches that bring you back market research to better make decisions. Instead, decisions are made from a chair that don't benefit the field.
Review from Sales Dept
We have not replaced headcount. More strain on the rest of the team. Headcount
Review from Operations Dept
Branch is understaffed and affects daily procedures.
Review from Sales Dept
The days are long and stressful- being fulled staffed would lessen the workload. Also, having salesreps take accountability and be proactive with their accounts would reduce the stress for the branch and accounts. Lastly, more proactive inventory planning would be awesome!
Supply and Demand is making my job and relationships a struggle along with lack of support from some branch support. Branch has been understaffed since Day 1
Review from Sales Dept
What would you most like to see improved at your company?
I feel that increased staffing in certain branches would help alleviate the workload and make us more efficient as a team
Review from Sales Dept