Encora Customer Service Manager Salaries in Springfield, MA | Comparably
Encora Claimed Company
We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people. read more
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EMPLOYEE
PARTICIPANTS
1216
TOTAL
RATINGS
32969

Encora Customer Service Manager Salaries in Springfield, MA

The average Encora Customer Service Manager in Springfield, MA earns an estimated $86,172 annually, which includes an estimated base salary of $76,108 with a $10,064 bonus. Encora's Customer Service Manager compensation is $15,877 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Encora in Springfield, MA can range from $35,000 - $160,000.

In Springfield, MA, The Customer Support Department at Encora earns $3,095 more on average than the Admin Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,172
Average Compensation
$76,108
avg. base
$10,064
avg. bonus

Customer Service Manager Salaries at Encora

In Springfield, MA, Customer Service Managers earn $2,701 more than Customer Service Managers.

Customer Service Manager
$83k*
Technical Support
$71k*
CS Rep
$46k*
* estimated salary

Compensation at Encora by Department

In Springfield, MA, The Customer Support Department averages $3,095 more than the Admin Department, and $20,302 less than the Finance Department

Finance
$80,029 Avg. total comp.
+$20k
Customer Support
$59,727 Avg. total comp.
Admin
$56,632 Avg. total comp.
-$3k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Encora reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to Encora reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at Encora Rate Their Compensation

The majority of Customer Service Managers at Encora believe they're compensated fairly. 75% of Customer Service Managers at Encora say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Encora

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