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Anonymously Rate Your Experience & Make Work BetterEscalate Retail employees are 34% more likely to recommend Escalate Retail as a great place to work
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Working at Escalate Retail is rated below average by 3 employees, across various culture dimensions. Escalate Retail employees rate CEO Rating highest among all categories, and think that Work Culture and Leadership have the most room for improvement, putting Escalate Retail’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in San Diego. See below in detail how working at Escalate Retail was rated by employees.
Overall Company Culture at Escalate Retail is rated C
Last updated months ago
Escalate Retail ranks in the Bottom 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterEscalate Retail is a retail expert delivering an all-channel commerce software solution for consumer-focused businesses.
| Headquarter | 9890 Towne Centre Dr., Suite 100 San Diego, CA United States of America |
|---|---|
| Website | www.escalate.com |
| Founding Date | 2006 |
| Tel | 1-800-854-2263 |
3 employees at Escalate Retail have reviewed Escalate Retail across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 Escalate Retail employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

The prevailing opinion from Comparably users in San Diego about their company is that it was very prepared on their first day. San Diego employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Escalate Retail's KPIs and OKRs is essential for its success. Out of 2 Escalate Retail employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Michael’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in San Diego. Under Ker’s leadership, Escalate Retail employee respondents are most happy about their Manager and the company’s Leadership. eNPS is one area, according to respondents, where Escalate Retail could stand to see real improvement.
Michael Ker CEO / President
Michael Ker serves as the CEO / President of Escalate Retail.
Mike Larkin CFO
Mike Larkin serves as the CFO of Escalate Retail.
Gene Eubanks Senior Vice President
Gene Eubanks serves as the Senior Vice President of Escalate Retail.
Rick Blesi VP of Sales
Rick Blesi serves as the VP of Sales of Escalate Retail.
Brian Dean VP
Brian Dean serves as the VP of Escalate Retail.
Phil Kenney VP
Phil Kenney serves as the VP of Escalate Retail.
Ron Franks VP
Ron Franks serves as the VP of Escalate Retail.
How much do people at Escalate Retail get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Escalate Retail is $115,677, or $55 per hour, while the estimated median salary is $129,648, or $62 per hour.
At Escalate Retail, the highest paid job is a General Counsel at $270,186 annually and the lowest is a CS Rep at $44,802 annually. Average Escalate Retail salaries by department include: Product at $139,768, Engineering at $125,335, Design at $91,362, and Customer Support at $58,668. Half of Escalate Retail salaries are above $129,648.
2 employees at Escalate Retail rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 8 ratings) while 2 employees at Escalate Retail rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
20th Percentile $95k | $95k | 20th Percentile |
40th Percentile $129k | $129k | 40th Percentile |
60th Percentile $192k | $192k | 60th Percentile |
80th Percentile $263k | $263k | 80th Percentile |
100th Percentile $348k | $348k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Escalate Retail across various culture dimensions.
Escalate Retail's PTO and Vacation policy typically gives 15-20 days off a year. Escalate Retail's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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What is Escalate Retail address?
Escalate Retail location is at 9890 Towne Centre Dr., Suite 100
Who is the CEO of Escalate Retail?
Escalate Retail CEO is Michael Ker, their score by employees is 77
What is Escalate Retail eNPS?
The eNPS for Escalate Retail is 34
What is the salary for Senior Product Manager in Escalate Retail?
Senior Product Manager average salary in the US is 148k
What are the salaries in the Sales in Escalate Retail?
The average salaries for Sales in Escalate Retail is 277k