85
out of 100
A major milestone for Etisalat in early May 2018 was the launch of the first commercial 5G wireless network in the UAE becoming the first telecom operator in the Middle East and North Africa (MENA) region to achieve this technological milestone with Expo 2020 becoming the first commercial customer in the same year read more
Etisalat Competitors
Etisalat competitors include MTN, Vodafone and du. Etisalat ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Etisalat compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st
See Etisalat Culture vs Competitors:
- 1st
MTN85 / 100 - 2nd
Vodafone70 / 100 - 3rdEtisalat68 / 100
- 4th
du53 / 100
CEO Ratings Comparison
Etisalat's CEO Score Ranks 2nd
10 Employees at Etisalat rate Salah Z a 85 out of 100, which ranks them 2nd below MTN's CEO,Ralph Mupita. Last rating was months ago.
- 1st
Ralph MupitaMTN289 Employees at MTN rate Ralph Mupita a 85 out of 100, which ranks them 1st out of Etisalat's competitors. Last rating was months ago.
- 3rd
Nick ReadVodafone72out of 10082 Employees at Vodafone rate Nick Read a 72 out of 100, which ranks them 3rd out of Etisalat's competitors. Last rating was months ago.
- 4th
Osman Sultandu60out of 1007 Employees at du rate Osman Sultan a 60 out of 100, which ranks them 4th out of Etisalat's competitors. Last rating was months ago.
Product Quality Score Comparison
Etisalat Ranks 2nd in Product Quality Score
20 Customers rate Etisalat's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below MTN.
NPS Comparison
Etisalat Ranks 1st in Net Promoter Score
26 Customers rate Etisalat's Net Promoter Score a 53, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Etisalat to a friend?”.
Pricing Score Comparison
Etisalat Ranks 2nd in Pricing Score
18 Customers rate Etisalat's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below du.
Customer Service Comparison
Etisalat Ranks 1st in Customer Service
18 Customers rate Etisalat's Customer Service a 4.2/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Etisalat Ranks 3rd in Overall Culture Score
16 Employees rate Etisalat's Overall Culture a 68/100, which ranks it 3rd against its competitors, below Vodafone. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Etisalat Ranks 2nd in Employee Net Promoter Score
11 Employees rate Etisalat's Employee Net Promoter Score a 18, which ranks it 2nd against its competitors, below MTN. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Etisalat to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Etisalat
Anonymously rate my experience at EtisalatDiversity Score Comparison
Etisalat Ranks 3rd in Diversity Score
3 Employees rate Etisalat's Diversity Score a 58/100, which ranks it 3rd against its competitors, below Vodafone. The Diversity Score tracks how positively diverse employees rate their experience at Etisalat.
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