eXp Realty Employee Reviews
Out of 479 eXp Realty employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping eXp Realty improve their work culture. The Sales team, with 96% positive reviews, reports the best experience at eXp Realty compared to all other departments at the company. The Operations team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The leadership team needs to hire better executives and set up a financial reporting and accounting structure that tracks budgets and spending.
The top needs to know what happens on the operation side of the business and lower management positions. There is a disconnection between top executives vision and direction and the lower management and administrative staff who does the grunt work. No way to know how one is being evaluated.
Returning a call when requested.
Review from Sales Dept
I think they need to be better engaged with their employees, set realistic expectations, communicate and stop micromanaging.
they cant approve my commission for weeks
Why do you feel undervalued and what would make you feel better about your compensation?
Prefer not to say because of retribution
They should have discuss the "mentor" program with me before just throwing me in it. I asked for someone o call me to discuss and never received a single call.
Review from Sales Dept
they play with you money
Cannot speak to customer service
Brokers do not have any value to the head of brokerage operations. Zero support from the company. Sad
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
compensate approriately all colleagues in the future
I would say the experience level was inadequate of a lot of thr co workers and relevant education was needed
Customer service and basic respect should be a requirement
Cannot get assistance with customer
I don't know who they are. This question does not apply. I do not like getting sent a ton of stuff from coaching groups.
What needs to change to make the company culture better?
HAVE PEOPLE IN POWER THAT CARE and SHOW THROUGH ACTIONS!!!
Review from Sales Dept
Better treatment of middle management and staff
they need to speed up my payments
Fire the DOB and hire more brokers
Exp has horrible customer service
What would you improve about your company's interview process?
you guys only care about signing us and after that you guys dont care
Everything from initial contact to the end.
Review from Operations Dept
What's going wrong and how can it be improved?
The comapny is growing very fast with very little to support the growth.
why you guys hold our money for so long and u charge us lots of charges
Fire the exec team and start over
Need to Improve exp customer service
Grew too fast. Only care about numbers and revenue share
Review from Operations Dept
What would you most like to see improved at your company?
better prescription coverage on our benefits
I would like to see better more robust benefits. I would like to see better employee recognition and rewards.