Sustainability and Corporate Social Responsibility at Experian

COVID-19 presents a serious threat not just to physical health, but to financial health for millions of people around the world. We stepped up to help with the launch of our United for Financial Health program in 2020.

Through United for Financial Health, we’re using financial education to empower vulnerable communities that have been hit hard by COVID-19 and kickstart their road to recovery. Teaming up with 11 NGOs, and helped by our ‘Living on 4.27’ YouTube channel for 16-25 year olds, we’ve reached 35 million people in less than a year – smashing our first-year target of 15 million.

- In Brazil, Experian has supported the introduction of new legislation enabling millions of consumers to benefit from the use of ‘positive’ data about the credit and other bills they pay on time.
- Experian Boost helped over 1.5 million Americans improve their credit scores, collectively boosting their FICO® scores by more than 17 million
points.
- This year, our Social Innovation programme reached 14 million additional people with our products and services.

Read our full sustainability report here: https://www.experianplc.com/media/news/2020/experian-sustainable-business-report-2020/

Environmental Sustainability

Experian is committed to reaching 100 million additional consumers by 2025 via social innovation products and services; As a company, we are committed to becoming carbon neutral by 2030.

In the last year, Experian has managed to reduce its absolute carbon footprint by 8% – from 47.7 to 43.7 thousand tonnes of CO2e – and cut the carbon intensity of the business by 14% per US$1,000 of revenue compared with the previous year. This was achieved through improved energy efficiency in its buildings, along with the consolidation of offices. 29% of Experian’s worldwide energy was also renewable.

Community Impact and Philanthropy

Experian is deeply committed to making an important difference in each of the communities in which we operate and live. By fostering lasting relationships with nonprofit organizations, funding local initiatives, and providing community support, the company is able to champion a number of important causes while simultaneously promoting a strong culture of caring from within.

In the last year in North America, Experian employees volunteered over 18,000 hours resulting in $280,000 matched in volunteer rewards. We donated $190,000 donated to 450 non-profit organizations.

Globally, Experian employees volunteered 54,500 hours in and outside of work time to support their communities. This included over 3,500 hours in March 2020 to support communities as the COVID-19 crisis took hold.