Experian Employee Reviews
Out of 2317 Experian employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Experian improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Experian compared to all other departments at the company. The Finance team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
it is very stressful, there is a lot to do with very little staff to do it
Review from Customer Success Dept
What do you like best about the leadership team?
They have open door policy and always open to suggerstions.
Review from Operations Dept
What I like best about the leadership team is how we communicate with each other and the way we help each other whenever needed.
Review from Operations Dept
The way the task and information delivered is extremely clear. Motivation and recognition
Review from Operations Dept
I like that he hardly communicates with me
Review from Customer Success Dept
they trust my decisions and support me
Review from Operations Dept
What does the leadership team need to get better at?
Retaining employees and not offshoring all positions under Director. There is an atmosphere of letting good employees go to save costs by backfilling positions offshore. Compensation has fallen way behind in this inflationary environment.
Review from Finance Dept
Staffing up against key initiatives.
Review from Business Development Dept
What is the best part about your compensation package?
Our Health and life Insurance
Review from Operations Dept
I cannot just mention one but I'd have to say the best part is the subsidy we receive, the insurance and the bonuses.
Review from Operations Dept
The different options and help I receive
Review from Operations Dept
The salary,the payment of the bonus of 100 dollars as a subsidy at the end of each month
Review from Customer Success Dept
it help s a lot
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
i should b paid more
Review from Operations Dept
Compensation is highly appreciate it for extra efforts done. Meaning OT
Review from Sales Dept
I am making the same amount of money I was making in 2016
Review from Sales Dept
Its a corporate company. Driven by stockholders
Review from Sales Dept
More economic/off time as an incentive
Review from IT Dept
What are some of the best things about your team?
Team work, we share our ideas for the benefits of all the ones involve
Review from Operations Dept
We help each other whenever there are doubts and everyone is very friendly.
Review from Operations Dept
We all get along very well and support each other
Review from Operations Dept
we are very loyal to each other
Review from Customer Success Dept
we all care about each other personally and we work together always as a team feels amazing
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
They need to be more proactive and look for procedures.
Review from Operations Dept
Some are very siloed and only concerned with their work. When looking for opportunities to shadow or learn more from them, it can be difficult.
Review from Sales Dept
So far I have had 2 ppl (one a direct report and one a resource that I was given to cover the gap) who have been terrible. I think we need to upgrade talent
Review from HR Dept
we do very little socializing, we really don't know each other personally
Review from Finance Dept
My direct co-workers are awesome. The majority of team raises concerns.
Review from HR Dept
What is most positive about the culture and environment at your company?
They care about your progress and give you tools and oportunities to advance in your career.
Review from Operations Dept
No one is left out, I believe everyone is treated equally.
Review from Operations Dept
I get to work home, comfortably and this allows me to have more time available fro my daughter
Review from Operations Dept
that we are work form home
Review from Customer Success Dept
Experian culture is awesome they care about you and there are amazing benefits you can get just for being part of Experian
Review from Operations Dept
What needs to change to make the company culture better?
Create situations that makes the whole company involved as a whole
Review from IT Dept
A lot. Leadership, managers and directors need to stop bringing in their unqualified friends and family. Invest in fresh outside talent that can take the company places instead of keeping the same nonthreatening complacent and unqualified talent that adds no value and who gets paid to do nothing.
Review from Product Dept
What did you like most about the interview process?
Interview adapted to my experience and age , it felt very comfortable.
Review from IT Dept
open communication between myself and the hiring manager
Review from Product Dept
how fast they responded after the interview
Review from Customer Support Dept
The time taken by very senior management to interview me and the strong focus on cultural fit.
Review from Executive Dept
Group interviews were not as overwhelming as other companies. The people interviewing made it seamless and not intimidating.
Review from Legal Dept
What would you improve about your company's interview process?
Stop letting incompetent and insecure mgmt and identified team members interview potential talent. They are terrible because they are unfamiliar with new innovation and aren't interested in bringing in talent that will make them look bad.
Review from Product Dept
What makes you most happy at work?
Being able to help others
Review from Operations Dept
That I never get bored and always learn something new.
Review from Operations Dept
I love my job position and the duties that I have, I get to learn new things and developed my skills more than I thought I would during this experience.
Review from Operations Dept
I work from home and I don't have a break and lunch schedule
Review from Customer Success Dept
being able to work from home
Review from Operations Dept
What's going wrong and how can it be improved?
Conflicting projects that have both number one priority. Not going to meet the deadline set by management because of complexity of the project.
Review from Engineering Dept
Fair compensation and balance offshoring instead of flat compensation adjustments in good times and bad and not backfilling any positions in the US.
Review from Finance Dept
I don't like working in general.
Review from HR Dept
Personally I just don't like to work, but Experian is better than other companies I've worked with.
Review from HR Dept
Incompetent and insecure mgmt. They talk a good game, but unable to back it up because they are too insecure to employ innovative talent to take Experian to the next level. They insulate themselves with less threatening talent and get rid of the best talent. That's how Cali does it.
Review from Product Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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