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When a customer tips well. Since that is the only way i can feed myself.
What does the leadership team need to get better at?
"Leadership" are a handful of trainers who could frankly be replaced with an auto response VI for the same effect.
Why do you feel undervalued and what would make you feel better about your compensation?
End this exploitative contracting style of employment. They make their money by paying drivers pennies to do a job well worth more. Customers pay HUGE fees for delivery and we see barely any of it as drivers.
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