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Under the guise of a technology company. It has built it's profit by exploiting delivery drivers.
What does the leadership team need to get better at?
Stop bragging about "success" and do some work. Get runners on payroll and avoid canceled orders because drivers see the disadvantage of the failed "work-for-tips" system
What is most positive about the culture and environment at your company?
I can only think of a negative one. Favor leadership brags about inclusiveness, but we are owed by a conservative leaning company that donates to the GOP and other Republican campaigns.
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