Firestone Complete Auto Care Employee Reviews

Appreciation and recognition of its teammates

Take care of the worker's, not just the numbers.

Following through and recognizing employees who go the extra mile and reward then instead of rewarding the employees who constantly mess up. It used to be a good company to work for. It has gone down the toilet it all began with Stu Crum taking over the President role. He is gone but nothing changed

Actual breaks. More pay. Better staffed. Shorter hours

You're given a glorified title to have more responsibilities without the pay.

The front staff get bonus and spiffs and us techs don't get anything maybe give some incentive for techs and I personally know atleast 5 techs who have quit because of this exact reason I bet it would keep techs from quitting Firestone the turn around rate on techs would drop a lot more

Hourly pay rather than flat rate in certain areas.

From what i see i make less and do more work then i see being down around here ..i do the work that the higher technicians dont feel comfortable doin

Coworkers were not the issue

More teamwork is needed there

They need to be more transparent about average pay and what hours they are going to expect of their employees.

Having a sales manager interview a technician is silly, lead techs should give input on potential candidates

Shorter shifts or fair compensation for the hours worked. Salary employees like myself work way to many hours and do not get compensated for them.

Customer service