FirstEnergy Customer Service Manager Salaries in Baltimore, MD | Comparably
"FirstEnergy is an energy company. Through its subsidiaries, it is involved in the generation, transmission and distribution of electricity." read more
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FirstEnergy Customer Service Manager Salaries in Baltimore, MD

The average FirstEnergy Customer Service Manager in Baltimore, MD earns an estimated $132,077 annually, which includes an estimated base salary of $117,744 with a $14,333 bonus. FirstEnergy's Customer Service Manager compensation is $61,785 more than the US average for a Customer Service Manager. Customer Service Manager salaries at FirstEnergy in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at FirstEnergy earns $144 more on average than the Legal Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$132,077
Average Compensation
$117,744
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at FirstEnergy

In Baltimore, MD, Customer Service Managers earn $204 more than Customer Service Managers.

Customer Service Manager
$132k*
Technical Support
$60k*
CS Rep
$56k*
* estimated salary

Compensation at FirstEnergy by Department

In Baltimore, MD, The Customer Support Department averages $144 more than the Legal Department, and $31,112 less than the Sales Department

Sales
$164,875 Avg. total comp.
+$31k
Customer Support
$133,763 Avg. total comp.
Legal
$133,619 Avg. total comp.
-$144

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to FirstEnergy reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to FirstEnergy reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at FirstEnergy Rate Their Compensation

The majority of Customer Service Managers at FirstEnergy believe they're compensated fairly. 100% of Customer Service Managers at FirstEnergy say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at FirstEnergy

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