83
out of 100
"FirstEnergy is an energy company. Through its subsidiaries, it is involved in the generation, transmission and distribution of electricity." read more
FirstEnergy Competitors
FirstEnergy competitors include ComEd , Southern Company , American Electric Power and Duke Energy Corporation. FirstEnergy ranks 3rd in Gender Score on Comparably vs its competitors. See below how FirstEnergy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd
See FirstEnergy Culture vs Competitors:
FirstEnergy Competitors at a Glance
CEO Ratings Comparison
FirstEnergy's CEO Score Ranks 5th
67 Employees at FirstEnergy rate Steven E. Strah a 65 out of 100, which ranks them 5th below Duke Energy Corporation's CEO,Lynn Good. Last rating was 10 days ago.
- 1st
ComEd63 Employees at ComEd rate a 83 out of 100, which ranks them 1st out of FirstEnergy's competitors. Last rating was a month ago.
- 2nd
Thomas FanningSouthern Company79out of 100107 Employees at Southern Company rate Thomas Fanning a 79 out of 100, which ranks them 2nd out of FirstEnergy's competitors. Last rating was a month ago.
- 3rd
Nick AkinsAmerican Electric Power77out of 10032 Employees at American Electric Power rate Nick Akins a 77 out of 100, which ranks them 3rd out of FirstEnergy's competitors. Last rating was months ago.
- 4th
Lynn GoodDuke Energy Corporation67out of 100152 Employees at Duke Energy Corporation rate Lynn Good a 67 out of 100, which ranks them 4th out of FirstEnergy's competitors. Last rating was months ago.
Product Quality Score Comparison
FirstEnergy Ranks 3rd in Product Quality Score
88 Customers rate FirstEnergy's Product Quality Score a 3/5, which ranks it 3rd against its competitors, below ComEd .
NPS Comparison
FirstEnergy Ranks 3rd in Net Promoter Score
99 Customers rate FirstEnergy's Net Promoter Score a -17, which ranks it 3rd against its competitors, below ComEd . Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend FirstEnergy to a friend?”.
Pricing Score Comparison
FirstEnergy Ranks 3rd in Pricing Score
81 Customers rate FirstEnergy's Pricing Score a 2.7/5, which ranks it 3rd against its competitors, below ComEd .
Customer Service Comparison
FirstEnergy Ranks 3rd in Customer Service
78 Customers rate FirstEnergy's Customer Service a 2.9/5, which ranks it 3rd against its competitors, below ComEd .
Overall Culture Score Comparison
FirstEnergy Ranks 5th in Overall Culture Score
90 Employees rate FirstEnergy's Overall Culture a 65/100, which ranks it 5th against its competitors, below Duke Energy Corporation. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
FirstEnergy Ranks 5th in Employee Net Promoter Score
68 Employees rate FirstEnergy's Employee Net Promoter Score a -10, which ranks it 5th against its competitors, below Duke Energy Corporation. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at FirstEnergy to a friend?”.
Gender Score Comparison
FirstEnergy Ranks 3rd in Gender Score
8 Employees rate FirstEnergy's Gender Score a 64/100, which ranks it 3rd against its competitors, below ComEd . The Gender Score tracks how positively women rate their experience at FirstEnergy.
Diversity Score Comparison
Not Enough Ratings To Rank FirstEnergy
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