84
out of 100
"FirstEnergy is an energy company. Through its subsidiaries, it is involved in the generation, transmission and distribution of electricity." read more
FirstEnergy Competitors
FirstEnergy competitors include ComEd , Southern Company , American Electric Power and Duke Energy Corporation. FirstEnergy ranks 3rd in Gender Score on Comparably vs its competitors. See below how FirstEnergy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd
See FirstEnergy Culture vs Competitors:
FirstEnergy Competitors at a Glance
CEO Ratings Comparison
FirstEnergy's CEO Score Ranks 5th
64 Employees at FirstEnergy rate Steven E. Strah a 66 out of 100, which ranks them 5th below Duke Energy Corporation's CEO,Lynn Good. Last rating was 6 days ago.
- 1st
ComEd61 Employees at ComEd rate a 84 out of 100, which ranks them 1st out of FirstEnergy's competitors. Last rating was months ago.
- 2nd
Thomas FanningSouthern Company80out of 100105 Employees at Southern Company rate Thomas Fanning a 80 out of 100, which ranks them 2nd out of FirstEnergy's competitors. Last rating was 2 months ago.
- 3rd
Nick AkinsAmerican Electric Power78out of 10031 Employees at American Electric Power rate Nick Akins a 78 out of 100, which ranks them 3rd out of FirstEnergy's competitors. Last rating was months ago.
- 4th
Lynn GoodDuke Energy Corporation66out of 100151 Employees at Duke Energy Corporation rate Lynn Good a 66 out of 100, which ranks them 4th out of FirstEnergy's competitors. Last rating was a month ago.
Product Quality Score Comparison
FirstEnergy Ranks 3rd in Product Quality Score
83 Customers rate FirstEnergy's Product Quality Score a 3/5, which ranks it 3rd against its competitors, below ComEd .
NPS Comparison
FirstEnergy Ranks 3rd in Net Promoter Score
92 Customers rate FirstEnergy's Net Promoter Score a -15, which ranks it 3rd against its competitors, below ComEd . Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend FirstEnergy to a friend?”.
Pricing Score Comparison
FirstEnergy Ranks 3rd in Pricing Score
76 Customers rate FirstEnergy's Pricing Score a 2.7/5, which ranks it 3rd against its competitors, below ComEd .
Customer Service Comparison
FirstEnergy Ranks 3rd in Customer Service
73 Customers rate FirstEnergy's Customer Service a 2.9/5, which ranks it 3rd against its competitors, below ComEd .
Overall Culture Score Comparison
FirstEnergy Ranks 5th in Overall Culture Score
87 Employees rate FirstEnergy's Overall Culture a 66/100, which ranks it 5th against its competitors, below Duke Energy Corporation. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
FirstEnergy Ranks 5th in Employee Net Promoter Score
65 Employees rate FirstEnergy's Employee Net Promoter Score a -9, which ranks it 5th against its competitors, below Duke Energy Corporation. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at FirstEnergy to a friend?”.
Gender Score Comparison
FirstEnergy Ranks 3rd in Gender Score
8 Employees rate FirstEnergy's Gender Score a 64/100, which ranks it 3rd against its competitors, below ComEd . The Gender Score tracks how positively women rate their experience at FirstEnergy.
Diversity Score Comparison
Not Enough Ratings To Rank FirstEnergy
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