FirstEnergy
"FirstEnergy is an energy company. Through its subsidiaries, it is involved in the generation, transmission and... read more
EMPLOYEE
PARTICIPANTS
28
TOTAL
RATINGS
380
...

FirstEnergy Competitors

FirstEnergy competitors include American Electric Power, ComEd , Southern Company and Duke Energy Corporation. FirstEnergy ranks 3rd in Employee Net Promoter Score on Comparably vs its competitors. See below how FirstEnergy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
4th

FirstEnergy Competitors at a Glance

Product Quality Score Comparison

FirstEnergy Ranks 5th in Product Quality Score

29 Customers rate FirstEnergy's Product Quality Score a 3.2/5, which ranks it 5th against its competitors, below ComEd .

  1. 1st
    Southern Company
    3.9 / 5
  2. 2nd
    American Electric Power
    3.7 / 5
  3. 3rd
    Duke Energy Corporation
    3.6 / 5
  4. 4th
    ComEd
    3.5 / 5
  5. 5th
    FirstEnergy
    3.2 / 5
NPS Comparison

FirstEnergy Ranks 5th in Net Promoter Score

27 Customers rate FirstEnergy's Net Promoter Score a -7, which ranks it 5th against its competitors, below American Electric Power. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend FirstEnergy to a friend?”.

  1. 1st
    Southern Company
    34
  2. 2nd
    Duke Energy Corporation
    16
  3. 3rd
    ComEd
    16
  4. 4th
    American Electric Power
    11
  5. 5th
    FirstEnergy
    -7
Pricing Score Comparison

FirstEnergy Ranks 5th in Pricing Score

23 Customers rate FirstEnergy's Pricing Score a 3.2/5, which ranks it 5th against its competitors, below Duke Energy Corporation.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    ComEd
    3.5 / 5
  3. 3rd
    American Electric Power
    3.4 / 5
  4. 4th
    Duke Energy Corporation
    3.4 / 5
  5. 5th
    FirstEnergy
    3.2 / 5
Customer Service Comparison

FirstEnergy Ranks 4th in Customer Service

20 Customers rate FirstEnergy's Customer Service a 3.5/5, which ranks it 4th against its competitors, below Duke Energy Corporation.

  1. 1st
    Southern Company
    3.9 / 5
  2. 2nd
    American Electric Power
    3.6 / 5
  3. 3rd
    Duke Energy Corporation
    3.5 / 5
  4. 4th
    FirstEnergy
    3.5 / 5
  5. 5th
    ComEd
    3.3 / 5
Overall Culture Score Comparison

FirstEnergy Ranks 4th in Overall Culture Score

28 Employees rate FirstEnergy's Overall Culture a 75/100, which ranks it 4th against its competitors, below Southern Company . Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    American Electric Power
    84 / 100
  2. 2nd
    ComEd
    77 / 100
  3. 3rd
    Southern Company
    75 / 100
  4. 4th
    FirstEnergy
    75 / 100
  5. 5th
    Duke Energy Corporation
    72 / 100
eNPS Comparison

FirstEnergy Ranks 3rd in Employee Net Promoter Score

19 Employees rate FirstEnergy's Employee Net Promoter Score a 32, which ranks it 3rd against its competitors, below Southern Company . Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at FirstEnergy to a friend?”.

  1. 1st
    American Electric Power
    78
  2. 2nd
    Southern Company
    40
  3. 3rd
    FirstEnergy
    32
  4. 4th
    ComEd
    26
  5. 5th
    Duke Energy Corporation
    22
Gender Score Comparison

FirstEnergy Ranks 3rd in Gender Score

7 Employees rate FirstEnergy's Gender Score a 69/100, which ranks it 3rd against its competitors, below Duke Energy Corporation. The Gender Score tracks how positively women rate their experience at FirstEnergy.

  1. 1st
    ComEd
    75 / 100
  2. 2nd
    Duke Energy Corporation
    74 / 100
  3. 3rd
    FirstEnergy
    69 / 100
Diversity Score Comparison
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