11
NPS Score
VS
ComEd
- EMPLOYEE
PARTICIPANTS - 98
- TOTAL
RATINGS
FirstEnergy
- EMPLOYEE
PARTICIPANTS - 90
- TOTAL
RATINGS
ComEd vs FirstEnergy
Compare ComEd versus FirstEnergy for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 98 employees and customers of ComEd and 90 employees and customers of FirstEnergy.
ComEd
ComEd 's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ComEd .
FirstEnergy
FirstEnergy's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FirstEnergy. Their current market cap is $18.66B.
3.4/5
Product Quality
3/5
3.2/5
Pricing
2.7/5
3.3/5
Customer Service
2.9/5
| 49% | Promoters |
|---|---|
| 13% | Passive |
| 38% | Detractors |
Net Promoter Score
Winner by 28
-17
NPS Score
| 35% | Promoters |
|---|---|
| 13% | Passive |
| 52% | Detractors |
See how ComEd compares to its competitors
See how FirstEnergy compares to its competitors
Working at ComEd vs Working at FirstEnergy
83 / 100
CEO Rating
Winner by 18%
65 / 100
CEO Rating
ComEd
ComEd doesn't have enough ratings to calculate the Team Culture Ratings.
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FirstEnergy
Employees at FirstEnergy rate their CEO, Steven E. Strah, 65/100. This score is 18% lower than the scores of ComEd's CEO. Employees in the Operations and Customer Support departments rate Steven E. Strah the highest.