-47
NPS Score
VS
American Electric Power Claimed Company
- EMPLOYEE
PARTICIPANTS - 40
- TOTAL
RATINGS
FirstEnergy
- EMPLOYEE
PARTICIPANTS - 92
- TOTAL
RATINGS
American Electric Power vs FirstEnergy
Compare American Electric Power versus FirstEnergy for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 40 employees and customers of American Electric Power and 92 employees and customers of FirstEnergy.
American Electric Power
American Electric Power's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of American Electric Power. Their current market cap is $42.48B.
FirstEnergy
FirstEnergy's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FirstEnergy. Their current market cap is $18.66B.
2.7/5
Product Quality
2.9/5
2.5/5
Pricing
2.7/5
2.4/5
Customer Service
2.8/5
| 23% | Promoters |
|---|---|
| 7% | Passive |
| 70% | Detractors |
-20
NPS Score
| 34% | Promoters |
|---|---|
| 12% | Passive |
| 54% | Detractors |
Net Promoter Score
Winner by 27
See how American Electric Power compares to its competitors
See how FirstEnergy compares to its competitors
Working at American Electric Power vs Working at FirstEnergy
77 / 100
CEO Rating
Winner by 12%
65 / 100
CEO Rating
American Electric Power
American Electric Power doesn't have enough ratings to calculate the Team Culture Ratings.
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FirstEnergy
Employees at FirstEnergy rate their CEO, Steven E. Strah, 65/100. This score is 12% lower than the scores of American Electric Power's CEO, Nick Akins. Employees in the Operations and Customer Support departments rate Steven E. Strah the highest.