The average FirstEnergy Customer Success Manager in Cleveland, OH earns an estimated $45,303 annually, which includes an estimated base salary of $44,303 with a $1,000 bonus. FirstEnergy's Customer Success Manager compensation is $6,501 less than the US average for a Customer Success Manager. Customer Success Manager salaries at FirstEnergy in Cleveland, OH can range from $37,212 - $60,500.
In Cleveland, OH, The Customer Support Department at FirstEnergy earns $4,456 more on average than the Admin Department.
Last updated 4 months ago.
In Cleveland, OH, Customer Success Managers earn $18 less than CS Reps.
In Cleveland, OH, The Customer Support Department averages $4,456 more than the Admin Department, and $6,437 less than the IT Department
The average female Customer Success Manager at companies similar size to FirstEnergy reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.
The average Native American Customer Success Manager at companies similar size to FirstEnergy reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.
The majority of Customer Success Managers at FirstEnergy believe they're compensated fairly. 100% of Customer Success Managers at FirstEnergy say they receive annual bonuses, and the majority (55%) are satisfied with their benefits. See more compensation ratings at FirstEnergy