FirstEnergy Senior Customer Service Manager Salaries in Cleveland, OH | Comparably
"FirstEnergy is an energy company. Through its subsidiaries, it is involved in the generation, transmission and distribution of electricity." read more
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FirstEnergy Senior Customer Service Manager Salaries in Cleveland, OH

The average FirstEnergy Senior Customer Service Manager in Cleveland, OH earns an estimated $91,637 annually, which includes an estimated base salary of $80,478 with a $11,159 bonus. FirstEnergy's Senior Customer Service Manager compensation is $21,342 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at FirstEnergy in Cleveland, OH can range from $32,000 - $200,000.

In Cleveland, OH, The Customer Support Department at FirstEnergy earns $4,456 more on average than the Admin Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$91,637
Average Compensation
$80,478
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at FirstEnergy

In Cleveland, OH, Senior Customer Service Managers earn $2,890 more than Customer Service Managers.

Customer Service Manager
$89k*
Technical Support
$67k*
CS Rep
$45k*
* estimated salary

Compensation at FirstEnergy by Department

In Cleveland, OH, The Customer Support Department averages $4,456 more than the Admin Department, and $6,437 less than the IT Department

IT
$80,236 Avg. total comp.
+$6k
Customer Support
$73,799 Avg. total comp.
Admin
$69,343 Avg. total comp.
-$4k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to FirstEnergy reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to FirstEnergy reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at FirstEnergy Rate Their Compensation

The majority of Senior Customer Service Managers at FirstEnergy believe they're compensated fairly. 100% of Senior Customer Service Managers at FirstEnergy say they receive annual bonuses, and the majority (55%) are satisfied with their benefits. See more compensation ratings at FirstEnergy

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