The average FirstEnergy Senior Customer Service Manager in Cleveland, OH earns an estimated $91,637 annually, which includes an estimated base salary of $80,478 with a $11,159 bonus. FirstEnergy's Senior Customer Service Manager compensation is $21,342 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at FirstEnergy in Cleveland, OH can range from $32,000 - $200,000.
In Cleveland, OH, The Customer Support Department at FirstEnergy earns $4,456 more on average than the Admin Department.
Last updated 4 months ago.
In Cleveland, OH, Senior Customer Service Managers earn $2,890 more than Customer Service Managers.
In Cleveland, OH, The Customer Support Department averages $4,456 more than the Admin Department, and $6,437 less than the IT Department
The average female Senior Customer Service Manager at companies similar size to FirstEnergy reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Senior Customer Service Manager at companies similar size to FirstEnergy reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.
The majority of Senior Customer Service Managers at FirstEnergy believe they're compensated fairly. 100% of Senior Customer Service Managers at FirstEnergy say they receive annual bonuses, and the majority (55%) are satisfied with their benefits. See more compensation ratings at FirstEnergy