Firstsource Solutions Employee Reviews
Out of 14 Firstsource Solutions employee reviews, 27% were positive. The remaining 73% were constructive reviews with the goal of helping Firstsource Solutions improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There aren't any Leadership reviews of Firstsource Solutions yet.
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What does the leadership team need to get better at?
Valuing their people with compensation better pay better equipment and not just lip service
Communication. The company is based in India, and they often do not know how to correctly communicate with Americans
What is the best part about your compensation package?
There aren't any Compensation reviews of Firstsource Solutions yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Not having to do an end of year bonus where you have to write a review followed by evidence of what you have done. Having your bonus affected by the decisions of others
For all the stress that I have to go through, I should be making way more.
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
Improving the actual systems and processes instead of playing pass the blame for the same old issues
They need to actually care about the job and do their work on time
What is most positive about the culture and environment at your company?
Working from home and having equipment supplied.
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was a very simple process. That's only because the company has high turnover.
What would you improve about your company's interview process?
Make it better at selecting competent people
What's going wrong and how can it be improved?
They lie to our customer to get out of paying penalties.
What do you like best about your company?
There aren't any Outlook reviews of Firstsource Solutions yet.
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What would you most like to see improved at your company?
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