Firstsource Employee Reviews
Out of 48 Firstsource employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Firstsource improve their work culture.
What do you like best about the leadership team?
Easy approachable and great support.
The help they give us
great leadership and is forward thinking
Leadership is lacking in many ways. The department gets away with a lot of nonsense.
They are very helpful at all times
What is the best part about your compensation package?
base salary is market average or better
Our Healthcare plan is fantastic and automatically covers my children.
What are some of the best things about your team?
We work well together most the time
I had the best team and the best team leader.
How supportive they all are
We work strategically and challenge each other. I know that only my best work will pass my colleagues scrutiny, in return I have a responsibility to ensure they give the same.
They are super friendly and helpful.
What is most positive about the culture and environment at your company?
We encourage each other to succeed
I work from home so its comfortable
Fun environment to work in
The open environment we have to create a positive culture
Everyone at every level in the organisation is approachable. I could comfortably have a conversation with our front line agents and then hop on to a call with members of the board without changing my approach
What did you like most about the interview process?
The interview process was short and sweet. Very simple and very vague. Only lasted about 15 minutes.
It was a phone interview and was fast
They asked us to be confident. They make us feel friendly
There was a practical test, a competency interview and a presentation. This allowed me to be prepared for some of the interview and allowed the interviewer to see how differently I act when I'm unprepared
What makes you most happy at work?
When I get a break away from calls
Working place which they newly designed
Being a part of the culture and knowing that everyone can help shape change. Nobody here speaks louder than they listen and I love that.
What do you like best about your company?
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