91
out of 100
Firstsource Claimed Company
Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media. read more
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Firstsource Competitors
Firstsource competitors include Concentrix, WNS , Hinduja Global Solutions, Insight and Tech Mahindra. Firstsource ranks 6th in CEO Score on Comparably vs its competitors. See below how Firstsource compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
3rd
See Firstsource Culture vs Competitors:
Firstsource Competitors at a Glance
CEO Ratings Comparison
Firstsource's CEO Score Ranks 6th
35 Employees at Firstsource rate Rajesh Subramaniam a 59 out of 100, which ranks them 6th below Tech Mahindra's CEO,C Gurnani. Last rating was months ago.
- 1st
Chris CaldwellConcentrix1644 Employees at Concentrix rate Chris Caldwell a 91 out of 100, which ranks them 1st out of Firstsource's competitors. Last rating was today.
- 2nd
Keshav MurugeshWNS79out of 100146 Employees at WNS rate Keshav Murugesh a 79 out of 100, which ranks them 2nd out of Firstsource's competitors. Last rating was months ago.
- 3rd
Kenneth LamneckInsight77out of 100146 Employees at Insight rate Kenneth Lamneck a 77 out of 100, which ranks them 3rd out of Firstsource's competitors. Last rating was 2 months ago.
- 4th
Venkatesh KorlaHinduja Global Solutions77out of 10085 Employees at Hinduja Global Solutions rate Venkatesh Korla a 77 out of 100, which ranks them 4th out of Firstsource's competitors. Last rating was months ago.
- 5th
C GurnaniTech Mahindra72out of 100389 Employees at Tech Mahindra rate C Gurnani a 72 out of 100, which ranks them 5th out of Firstsource's competitors. Last rating was a month ago.
Product Quality Score Comparison
Firstsource Ranks 1st in Product Quality Score
9 Customers rate Firstsource's Product Quality Score a 4/5, which ranks it 1st against its competitors.
NPS Comparison
Firstsource Ranks 1st in Net Promoter Score
13 Customers rate Firstsource's Net Promoter Score a 39, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Firstsource to a friend?”.
Pricing Score Comparison
Firstsource Ranks 1st in Pricing Score
9 Customers rate Firstsource's Pricing Score a 3.9/5, which ranks it 1st against its competitors.
Customer Service Comparison
Firstsource Ranks 3rd in Customer Service
8 Customers rate Firstsource's Customer Service a 3.8/5, which ranks it 3rd against its competitors, below Tech Mahindra.
Overall Culture Score Comparison
Firstsource Ranks 6th in Overall Culture Score
41 Employees rate Firstsource's Overall Culture a 55/100, which ranks it 6th against its competitors, below Tech Mahindra. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Firstsource Ranks 6th in Employee Net Promoter Score
37 Employees rate Firstsource's Employee Net Promoter Score a -32, which ranks it 6th against its competitors, below Tech Mahindra. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Firstsource to a friend?”.
Gender Score Comparison
Firstsource Ranks 6th in Gender Score
4 Employees rate Firstsource's Gender Score a 57/100, which ranks it 6th against its competitors, below Tech Mahindra. The Gender Score tracks how positively women rate their experience at Firstsource.
Diversity Score Comparison
Not Enough Ratings To Rank Firstsource
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